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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 7,349 reviews

  • Greek squad did good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer repair and update and reconfiguring to use printer as scanner.

    I would recommend this to a friend

  • Geek squad -service charge to members.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the service provided. My only complaint is why the decided to charge us for service, when it use to for free as long as I was member

    No, I would not recommend this to a friend

  • computer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer checkup was a great job took care of my problems

    I would recommend this to a friend

  • The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful over the phone for a simple fix. Very polite too!!

    I would recommend this to a friend

  • Geek Squad fixed my Zoom.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very quick to spot the problem and resolve it just as quickly.

    I would recommend this to a friend

  • GEEK SQUAD INSTALLED MY COMPUTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member resolved all of the installation problems with my new computer and provided me with helpful information.

    I would recommend this to a friend

  • Alex of Geek Squad set up new computer perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was fantastic at setting up my new laptop and peripheral items and explaining everything to me. Professional, knowledgeable and competent. My dog liked him, too!

    I would recommend this to a friend

  • Geek squad did a great job and helped me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working well. I am very glad for the help from the computer experts you have at Best Buy.

    I would recommend this to a friend

  • Geek Squad installed my new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan came when he said he would. Knows what he is doing and explained how to use new Windows 11 computer

    I would recommend this to a friend

  • Geek Squad the perfect answer for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! What I don’t know or want to was able to “fix.” Very respectful of home and Covid precaution. Immunocompromised and don’t want to say to everyone

    I would recommend this to a friend

  • GOT MY SCANNER TO WORK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me get my new cptr to scan. Very nice young man. Courteous and efficient.

    I would recommend this to a friend

  • She installed new TV and assisted in streaming ser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. She was very patient in assisting us in learning to stream.

    I would recommend this to a friend

  • Geek Squad set up my WI-FI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my Eero mesh system and conected all my devices

    I would recommend this to a friend

  • Uh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super!!!qqcifxyxyyzlyzlzlyzylzylzlyzylzylzlztkzpzlyzy

    I would recommend this to a friend

  • Steve of The Geek Squad was awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve, of The Geek Squad, was professional, knowledgeable and very helpful in working through our computer issues. His demeanor was personable and patient!

    I would recommend this to a friend

  • Excellent Geek Technical Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new Laptop, fixed software issues on my other laptops, and helped dis activate and recycle an old desktop pc machine.

    I would recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and kind agents, who always do their best to resolve issues. I will remain a customer.

    I would recommend this to a friend

  • Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep was punctual, professional and completely competent in dealing with our service call. I recommend him without reservation. Great service!

    I would recommend this to a friend

  • Service New Computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech was great and able to resolve my issues. The only drawback was that they couldn’t spend more time with me to finalize everything on my laptop and desktop.

    I would recommend this to a friend

  • Love the Geek Squad !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed the problem quickly, and efficiently

    I would recommend this to a friend
Page 306, Showing 6,101-6,120 of 7,349 reviews
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