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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7347 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,347 reviews
  • Pros mentioned:
    Service

    Geek Squad resolved my laptop issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony resolved my issues very quickly. He is excellent in every way.

    I would recommend this to a friend

  • Total Tech Believer. I love my Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an in-store visit to the Geek Squad. Within minutes they had my problem solved. I am a true believer in Total Tech.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Computer printer check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was very helpful in fixing our computer printers inabling and efficiency. He also helped with our wireless internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek Squad educated us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered every question, demonstrated how various functions were accessed, and explained everything clearly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    In home geek squad service is super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me understand my problem and gave advice about other things as well. Highly recommend someone coming to your home and taking their time to explain things. He was professional, patient and very helpful!

    I would recommend this to a friend

  • Did a great job setting up my "work station"

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech came and set up my computers in my office. He was very helpful and kind and had some very great advice and answered our questions very confidently.

    I would recommend this to a friend

  • Total Tech Deficiency

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent accomplished the task of repairing my computer. He was cordial, but wanted to get the job done fast and exit. I am a total tech menber and I believe that this at home service should be included in the membership. I could not reslolve my problems over the phone or at the Best Buy near me. My last resort was to pay over $100 for an in home repair. Really disappointed it is not part of the service package that I have been a member for 17 years.

    No, I would not recommend this to a friend

  • Geek guy was well informed and efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy got our computer and email working efficiently

    I would recommend this to a friend

  • Great help on MacBook Pro

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in resolving several problems with my apple laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Quick answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had simple question about computer and got quick, helpful response from tech team!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Issues scanning with a Canon G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service,scanner was working within five minutes

    I would recommend this to a friend

  • Geek Squad repaired my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Toby did an excellent job of repairing my computer quickly and completely

    I would recommend this to a friend

  • Fantastic!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ariel is wonderful, professional & courteous. He is efficient and solvedvthe issue.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Richard from geek squad came to our home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot software was purchased. I am very pleased with software and Richard’s excellent service. Will use there service again.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    AParello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rogelio Lopez was the technician. He was unable to fix the issue (no fault of his) but he was very polite and kind and I feel you need to know that.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan was very helpful and addressed all our concerns, resolving every issue we had with our computer and our stereo/TV system.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Highly recomemeded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, polite and knowledgeable. A++. Good service all around

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was very helpful with my laptop and making the internet work faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    VERY NICE AGENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful, courteous and respectful. He helped explain things and helped me learn new system. THANKS!

    I would recommend this to a friend

  • Mesh installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my mesh system. Great and thorough. Did not leave until everything was working correctly.

    I would recommend this to a friend
Page 38, Showing 741-760 of 7,347 reviews
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