Customer Ratings & Reviews

The agent was helpful from the time I stepped into the store until she showed me the check out line. She knew where the product was and what they were like. I like someone who knows their stuff.

Geek Squad repaired my computer and explained to me what the problem was and how to avoid the situation in the future.

It was fast it took longer to get someone here than to do the job!

Really knowledgeable people. Friendly and professional. Call ahead to set up appointments in store, or have them come to your home or place of business.

Efficient and good customer service. I really appreciated the "on my way" call. Drew explained what he was doing and why! He patiently listened to my concerns and provided great options. I even had a question but forgot what it was not realizing he had already provided a fix that would greatly reduce "popup ads". He removed One Launch which immediately reduced pop up ads!!!!! Thanks Drew. DET

Very personable technician. He solved my problems quickly and serviced two additional pieces of equipment.

Geek squad Guys always so very courteous and knowledgeable. in every situation I have encountered they have explained my issues with the language I can understand I value their expertise . I would not be able to tackle any of these issues with out them. Thank you Geekers.

the agent was very knowledgeable. Did what I asked him to do and left. No more problems. Excellent geek squad

Arrival was timely. The tech, Ryan, was knowledgeable and quickly addressed all the issues.

Appreciate the written instructions Cindy wrote. Clyde continues to do excellent work installing and explaining. Additionally, he listens which is important.

The problem with my computer was solved when the external hard drive was discovered as the culprit.

The best thing money can buy, very much professional and very knowledgeable and friendly.

Recent and first time service from the Geek Squad at my house. The technician Gabriel was extremely knowledgeable and conscientious. He never gave up on solving the problem. He also had what I needed in his vehicle. It is technicians like Gabriel that make Total Best Buy Protection worth every penny. I would definitely recommend The Geek Squad! Thanks Gabriel!

Checked and help correct my computer problems. He was very knowledgeable and polite with me. He was also VERY patient because I am not that computer aware.

The agent installed the Sonos replacement box and it works perfectly

Answered all questions about getting around on the computer. I had a list of questions which he verbally answered and also wrote the answers down for me. Also hooked up my wireless printer.

The guy was so helpful and knowledgeable. He explained what was best for me to do and the right soundbar to purchase. Thank you

Sonny is always great when he comes to help me with my computer & copier/ fax/ printer

Always on time and worth the wait! When they arrive, they solve all problems and offer incredible advice and guidance.

Agent went above & beyond in trying to get all my problems solved with new computer installation. Stayed until he completed all that he could.