Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The geek squad works quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 TV's mounted and the agents did the job efficiently. They made the connection as seamless as possible.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Still Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason has been around a long time. Professional and experienced. Efficient and knowledgeable
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
no tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just needed help with the computer and printer and Amanda was so much help she resolved the issues I was having Thank you so much
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Best ever service from Lawrence "Ray"Davis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.put our computer up and explained new features to us along with other items. Great at explaining--no rush-we are seniors so it was wonderful for "Ray" to take the time
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad service is first class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin arrived on schedule and took care of the problem I was having. Great service!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Things went perfectly!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so impressed with the service help we recieved. Your technician went above & beyond to help us and answered all our questions, kindly & knowlegeably!! He was wonderful!!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Qiuck speedy job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great having them come to the house. Also they fix every thing you ask them to
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hepl resolving computer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped resolve some conflict on my computer and explained how to use various services.
I would recommend this to a friend Rated 5 out of 5 stars
The talented and friendly person on the "squad" "
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that worked on my computer situation was really quite friendly and very talented in dealing with my problem. After he got me on the right track (the newest ALOC field) so I could get somewhat more able to learn it somewhat easier than I was "using" at the time. I even went to Best Buy to share my feeling about that person with the others "on duty" at the store.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
In home service very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent answered and fixed problems with my phone and laptop and made it easier to understand what I needed to do to work my way around the programs
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Corrected Delivery Address on large order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and Easy! Tech was great! Helped us from having to move everything to correct address ourselves!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
No tv was installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job showing me how to playbacks on my security cameras.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Quick and methodical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was pleasant and efficient and resolved issues expertly. I would use the service again.
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad was on time did his job .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my computer and set up the complete system to my son’s satisfaction.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
I joined the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two visits from a represenntative, James ???. He was most helpful on two visits and was able to solve problems with my computer as well as interface with cell phone. .
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Helpful Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was most helpful and friendly. Took care of my issue right of way!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
conntect printer to the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was able to help connect the computer to the printer and very helpful
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
The tech went out of his way to complete service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient suggesting products that met my needs and made sure everything as to my satisfaction.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Another great job by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Harley was very knowledgeable. Had my new modem up & connected in short order. Great service,
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad got my printer & computer operational
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very thorough, knowledgeable, friendly, patient, tenacious and helpful
I would recommend this to a friend
