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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7347 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,347 reviews
  • Pros mentioned:
    Service

    The Geeks fixed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed service seems to be correct. Thank you so much.

    I would recommend this to a friend

  • Agent Michael Peters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me correctly set up my laptop computer with AT&T. He was the best and have no complaints now.

    I would recommend this to a friend

  • TV Repair - Connecting to HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was able to fix the problem and create a name so that we don't get confused with any similar names

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Fabulous help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, polite and very helpful. Went out of his way to answer questions. Real personal service. Left us with a sense of confidence and knowing he had our backs.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    perfect svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect help .........................great service as always

    I would recommend this to a friend

  • Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the "reinstall" visit. The first visit was troubleshooting, after which the technician determined that I needed to take it to the store for repair. He tore the system down. I was delighted that the same technician was the one who came to reinstall, so it was quick and easy. He even had time to answer a few tech questions for my dummie brain.

    I would recommend this to a friend

  • Work done was excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was installed promptly and old computer disposed of

    I would recommend this to a friend

  • Computer set up excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computers and made sure that information was transferred and that the computers were interacting

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost for help with devices. Got several devices synchronized with home network

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Geek Squad is excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was an excellent ambassador for the Geek Squad. Efficient and Effective!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    home helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always happy to help and get the job done right on the first call

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Greek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Job well done and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Did a Maintenance Check up on PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did maintenance on PC. Was very knowledgeable on PC. Took time to explain what he was doing so I could understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable in computer service n answering all my questions and showing how to do task

    I would recommend this to a friend

  • Installed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Installed my computer. Explained everything to me. Helped me with printer, too.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and pleasant technicians make this a wonderful experience

    I would recommend this to a friend

  • Cox changing to Yahoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that have come to our home have always been very professional and polite - even when dealing with my husband who has mild dementia and 60 plus years' experience in computing. Thank you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous on time. Free of charge can’t get better then that to fix a problem && extremely knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Agent was professional and extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional and timely. Agent did a professional job!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Printer problem...No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and a very patient tech. Stewart was the best.

    I would recommend this to a friend
Page 55, Showing 1,081-1,100 of 7,347 reviews
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