Customer Ratings & Reviews

Able to show me how to access apps on galaxy phone Att less then helpful referred me to web

"Double Agent Kyle Brewer" fixed a problem on my computer in a relatively few minutes that I had spent over 5 hours (2 phone calls) trying to solve on the phone with Geek Squad agents overseas. He was polite, efficient, said complementary things about how I maintained my computer. In-home service is a much better arrangement that trying to talk with people who don't speak English. I'll definitely use it again and hope I get Kyle.

The service from the Geek Squad was terrific. I can't say enough about it.

The agent setup my computer so it could print and installed office and checked out the computer so that it was operating properly.

Michelle was wonderful as expected. She worked on my problem for some time and we decided it was not a problem with my system or computer. She tried to get the fax function on my new Epson printer to answer a call but was unable to succeed. She offered to contact the Fax Geek and see what she could discover. It is probable a software glitch and she was not able to discover how it was blocking the answer function. Michelle is a great Geek and I will be happy to use her in the future for my electronic and computer needs.

Terrific tech. No nonsense and worked hard to solve my computer problems. It is better than new. No hyperbole? He was very good.

My Problem solved and efficient-nice man. I'm pleased.

Our agent was attentive and answered all our questions. He took the time to check and repair the necessary problems.

Quick and easy. Geek did what was needed and explained how to fix problem if it happens again.

I was having problems with scam messages about viruses, and how I needed to call a particular number. I knew it was a scam but didn't know how to fix it. Anthony came out and had it fixed in no time. Thank you Anthony

great service -smart people - on time with no delay

The in-home visit was fantastic: the agent answered all our questions and handled everything we asked / had questions about. We had several computers and Apple devices checked / evaluated with respect to Malware, viruses, Settings & storage. (In addition, he put my husband’s mind at ease over suspected hacking.) He also advised setting a separate appointment for issues regarding our TVs and Apps for our new whole house generator and NUVO SONOS system.

Agent transferred all data from my tower to my laptop Then explained patiently how I can access everything

Agent was very friendly, knowledgeable and helpful in making my new computer work like it should.

Agent helped me with old computer and came back when I purchased a new one and installed. Then helped with a few questions about the iPad we purchased.

Agent did an excellent job on what he was requested to do.

The Geek Squad performed this service. Had problem fixed in no time at all.

The young man who came was wonderful. BUT he could NOT solve the problem even after an hour of trying. A friend said I many not have sufficient power in the outlet. I am now trying to deal with that.

Fast and very knowledgeable. Will call them again !

Cleaned up and tuned up my desktop computer. Great job.