Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Efficiency
Rated 5 out of 5 stars
As always, Chris Masterson did an excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris Masterson did a great job. Explained everything. Fast and efficient. He has a great attitude and is always pleasant.
I would recommend this to a friend Rated 5 out of 5 stars
Raymond is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tec, Raymond was excellent with fixing the setup of the laptop.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Gaming computer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for such good service, very helpful. Santiago Restrepo and Robert Price Excellent service
I would recommend this to a friend Rated 5 out of 5 stars
Get wifi internet working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent had to go through a num er of steps, to get through the jumbled mess, when the fully wired wifi/modem/router, were put in the building when built. He was successful, I have not any issues with his work, a blip by the system now and then.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad at-home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caleb set up my printer and showed me how to use it.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service person was very knowledgeable and answered all of our many questions. He did an excellent job updating our computer!!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed my device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician checked the malfunctioning device and fixed the problem. He also provided information and advice to prevent the problem from happening again. Very satisfied with the support service.
I would recommend this to a friendRated 5 out of 5 stars
MarthaW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Geek Squad for help with my Dell Computer for several years. They were very patient and helpful to a senior citizen. I no longer need their help as I have family and friends helping me now. Thank you. Martha
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
laptop wouldn't connect to new Netgear modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly found the problem & changed it. Now everything works great.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed my computer. Running smoothly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a professional and thorough technician that came to my home and had my computer running within the hour. Great job geeks.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad; Top Notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Member, Mike(?) Came to our home to again get our TV working properly. He quickly found the problem, explained to us what mistakes we made to cause the problem. He was very professional, patient, knowledgeable; Great asset to Best Buy. Thank you, Mike!
I would recommend this to a friendRated 5 out of 5 stars
Take a Sad Song and Make It Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How one technician can be so skilled amazes me, Jonathan has made service calls for my desktop because I regularly manage to mess up the ASUS. No matter what kind of knots I get myself tied into he shows up on time, ready to go, and full of suggestions Geek Squad is well staffed with this great guy. Friendly, Patient and Communicating.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad installed our new piece of equipment,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Geek Squad! We always get great service and helpful hints!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 4 out of 5 stars
Geek squad fixed my email had lost all my contacts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found a workaround for the missing contacts and now I can get them on my email agent did a great job!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer easy to have help with someone that knows whst they are doing
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad very helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly, helpful and took his time explaining and getting everything hooked up correctly!
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with all techies, it took a while to translate geek-speak into English, but overall result was satisfactory. Some problems solved; other solutions did not work; not worth another visit
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad ma laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in all aspects of the service. Used many times previously. Highly recommend
I would recommend this to a friend Rated 5 out of 5 stars
Support form Best Buy Agent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent answered all my set up and product questions.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Great computer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service all my questions were answered. All issues resolved.
I would recommend this to a friend
