Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Thank Heavens for The Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad helped me get my new computer to my home and installed everything, without me having to go to the store. I am a senior and have limited mobility. If they did not help me I would not have this computer. They are a blessing to the senior community.
I would recommend this to a friendRated 5 out of 5 stars
jesse made printer wireless to apple ipad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.jesse fixed our printer which was plugged in to our laptop to be able to print wireless from apple ipad,he was very knowlegeble on all tech and especially apple products.also very courteous and helpfull to answer all questions we had about our ipad and laptop,highly recommend jesse!
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Extremely patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With precise knowledge on how to rectify situation & clearly explaining everything to a novice was totally done.
I would recommend this to a friend Rated 5 out of 5 stars
Ms. Lyla is the BEST on the Planet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ms. Lyla (Geek Squad) uninstalled a computer that I purchased from Best BUY and she installed a new computer that I purchased from another store. I loved the HP computer that I purchase from Best Buy. The computer was cheaper at other places. I paid extra for good customer service. Best Buy's customer service is not good.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and polite. Answered all our questions.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Setting up email.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person was very knowledgeable and fixed my problem quickly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New toy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set up computer with relative ease. No complaints at this time.
I would recommend this to a friend Rated 5 out of 5 stars
Fixed all my problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but complete professional respect!! Outstanding customer service!!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent got my new tablet connected and explained how to use it.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad on my Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys did good with me. Help my tower get out of problems. When I get back in the swing of things I will choose you guys again to help or to reinstate myself to get help again. Thanks again for the support you gave me these many years even through covid too.
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad you Rock. I could not get on the internet on my laptop. The service man came and fixed my computer.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad installed my Dragon Software,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now call the agent : My Geek Squad Super hero Master,
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad setting-up my tv console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad people did a wonderful job setting-up my tv console.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad installed my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, very friendly, extremely professional, knew exactly what he was doing.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, efficient and they answered all my questions
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician arrived on time, he was pleasant and helpful. As someone in their 80s i was happily surprised that he didnt "talk down" to me or make me feel embarrased to ask dumd questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent that came to my home Ahmad Jobe to install my Computer was great, he transferred all of my data from my old computer to the new and all is working well.
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi Printer connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home service providied as part of current Geek Squad service plan was the only to conveniently resolve my printing issue. if NC in home coverage is no longer provided, I will have to look at other computer servide options
No, I would not recommend this to a friendRated 5 out of 5 stars
Reloading data to a new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Data that was loaded to a new computer was compromised somehow, so it had to be redone. The Geek Squad came to our home instead of our having to take the equipment to the store, and he answered all our questions. I would recommend the Geek Squad for all your computer needs.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad hooked up my internet connection and I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful, assisting me with “how to do this on my own” . Excellent job!!!
I would recommend this to a friend
