Customer Ratings & Reviews

I have used GEEK Squad Services just two times. Very impressed and very satisfied each time. Really money well spent having GEEK SQUAD both times. I had unsolvable (by me) issues both times. Good as new when "problems" were sorted out. Verybsatisfied user. T Marshall, Georgia .

the tech was wonderful connected the bluetooth speaker, explained instructions as to how to use spent time with us to make sure we understood you need to understand we are in our late 70's and are not too savvy with all the new devices available which is why we have a geek squad tech come to our home so we can enjoy the up to date equipment

Thank God for the Geek Squad! I never would be able to survive /start or continue on a computer, Also hook up printer, I feel up to date /human now!. even though I'm no spring chicken (76)

The agent assisted us in updating our various Apple devices so they all work in coordination. Agent also assisted us in obtaining several needed apps including maps for car play. As always, Agent Seth Jung was patient and professional.

showed me how to operate our new printer and how to take care of minor problems.

Colin addressed the problem on my computer, and I was very pleased with the service provided.

The svc rep arrived and was knowledgeable & personable. She explained the process to fix the issue so that I could understand and answered any additional questions I had.

Great effective help with answers to all my questions.

Victor was very informative and made sure that my equipment was up and running correctly and thoroughly explained how it fits into my overall home computer systems.

Agent was great. We need a new computer but the agent fixed what he could.

Great job Wasn’t getting long range internet services. Matt was knowledgeable and effective to resolve my problem Thanks a million

With power company variables, and construction in neighborhood. Agent did everything she could to remedy issue.

No problems, very satisfied! Did a great job! Took care of all the computer problems quickly.

Was a great help in setting up my computer. Great,

tect was very pleasant. he had my interest on my problem from the start.

The Geek squad agent(Tyler) worked hard to repair my very old computer. Finally I decided that I'd be happier with a new computer. Tyler brought me a new Dell computer and transferred the data from the old computer to the new one, I was so happy to have the new computer.

The Geek Squad assisted me with my very complicated chess program computer built by another provider. They helped my get on the Internet at my home, as I could not log on.

The tech helped me to set the motion zones on my ring cameras.

Your folks came and connected all my devices after I moved into a new home. They did inform me you are making changes to your TotalTech program that are not positive changes for your customers. I am very sad and disappointed about that.

Geek Squad representative was very professional and answered all my questions very throughly.