Customer Ratings & Reviews

Service was excellent. Problem was fixed in about 10 minutes.

The agent couldn’t resolve my issue because my laptop is old and can’t handle 5G. He suggested to get a 2.4/5G adaptor, but I decided to finally upgrade and bought a new HP laptop from BestBuy! I

Geek Squad Agent Sam was highly professional and willing to discuss/explain every step taken to resolve our problem. His manner, his service, his expertise were excellent in all regards.

He got my computer working again, he did a great job & I was so happy.

This review was for my initial visit by a Geek Squad agent, Chaz. Agent Chaz was extremely helpful and answered all my questions thoroughly in an understandable manner. He offered suggestions for my computer and accessories which were very beneficial.

Yes, it looks perfect now! Non-Best Buy employees originally did it, and it was crooked. Then Andre and Luis came to hook up my new Best Buy components, and Luis fixed the crooked TV! Those two are golden! Thank You,.

Theresa assisted me with how to mirror from MacBook Air to Samsung TV. She was very helpful and also assisted me with a few other Mac questions. She was pleasant, professional and detailed with her guidance.

Great service as always and friendly technicians to help

No complaints here. Fast and friendly service. Thank you

Technicians are always great and they go above and beyond….unfortunately, I won’t be renewing my contract because services are being changed and so are the fees. Not worth anymore!

Brandon was on time and verry kind and understanding. Everything was explained and fixed to my needs. I give that young man a verry high rating, and would have him again to fix my computer issues . I am verry happy with my computer now.. Thank You Brandon.

Dennis, the Geek Squad expert, diagnosed and fixed the problem in less than a minute, something that the technician from the cable company had been unable to do during a thirty minute appointment.

The agents were so nice and explained all they were doing with my new desktop computer as they connected it

The technician did a good job and completely took care of the issues with a new computer.

My new TV went on the blink about 6 months after I purchased it. Made a call to the Geek Squad who installed it. They immediately knew what the problem was and how to resolve it. TV was back up and running in a matter of minutes. These folks know what they are doing. So glad I purchased the extended protection and had them do the install. Money well spent.

Great customer service support by his skills and ability to get the job done right saving me time in managing my performance working from home during my 9 to 5 workday.

Mike from the Geeksquad came to help me with service on my new HP All-in-One computer.

I had made a list of problems I was having with my computer and he fixed everyone of them. They were things such as no sound on certain sites; how to print an envelope on my new printer; malware problem message; remove ads message; and problems on my ymail account.

Daniel was wonderful! My cords were a mess. They looked awful and also I sometimes couldn't figure out what was what. He made everything look great and even helped me move some things around so that they work better for me in terms of access! Thank you thank you thank you!

The Geek Squad did a great job trouble shooting and setting up My devices.