Customer Ratings & Reviews

My computer had stalled and the agent fixed the problem

The computer tech solved ALL of our problems rapidly and efficiently. WE HIGHLY RECOMMEND HIM!!!!!!!!

Very good person. Was very helpful and did not take a long time to fix the problem.

Nathan is great! He is professional, courteous, teaches knowledge and skills, and one of your greatest assets. He's my go-to for computer repair.

Great service. Very knowledgeable. Good communication.

At 79 I can do well on the computer but have trouble synching my desktop, laptop and phone and even bending to hook up the cables which is why I have access to a great Geek Squad member who handles the problem for me.

As usual, they solved the problem I was having with connecting my printer to my newly-installed computeer.

The agent immediately understood my security concern, diagnosed the problem(s) and efficiently corrected other’s mistakes. He also suggested and implemented system improvements. I remain both grateful and impressed!

we had 3 Geek Squad men who handled all our questions and helped us understand how to better run our programs on the TV. They are always welcome to our home because they are so experienced. Thank You Geek Squad

The home session on better use of emails was very helpful. The agent reinforced some of my skills and techniques and was given additional tips on emails and how to set up new gmail accounts.

Our service was completed professionally. The agent confirmed a printer was not worth repairing & cleaned up a laptop, and offered helpful advice regarding how to maximize our equipment.

Excellent, friendly, quick service to fix IPad problem.

On this day, Andrew Richardson came to our house to connect a screen next to my computer and he did an excellent job. He also connected an HDMI insignia device to connect my computer to the other screen. I was very happy with his work.

The agent made a diagnosis and corrected the problem with accessing video and audio when using Zoom. I used Zoom once since the repair and audio was slow to respond after the repair. It was very difficult to schedule an I -home visit with Geek Squad.

My agent came to my home and worked on my computer for quite awhile and decided that it needed to be brought to the store to have a new hard drive installed. He was very courteous and explained things very well. My in store experience was also very good! Totally happy with my experience! Thank you!

The agent came to our house well-prepared, e.g. gloves, mask and foot coverings. He was personable, listened to our questions, provided useful support, and fixed a few things that were not functioning properly. Very well done.

Agent came to my home, restored my desktop computer, over excited with the level of expertise. Agent was friendly and courteous, no room for improvement.

In store agent was incredible. He immediately saw the problem, though it was one new to him, and solved it. He also initiated safeguards to prevent.it from happening again. (I'm 81, house &wheelchair bound. Read:I don't get out. However, to have this agent again, I would.

accommodated my schedule very well showing up on time and doing a great job getting everything to work fine. Technician was knowledgeable and efficient. I appreciated their ability to stay with me to resolve a recurring problem.

I needed corrective settings on my games. The guy was terrific. He also explained to me the settings of the developer & how to function in spite of the inconsistencies.