Customer Ratings & Reviews

Geek squad immediately knew what to do the fix the problem also answered all other questions I had !

Geek was great. Getting through the “system” to book the appointment a nightmare. For a company dealing with technology, Best Buy has the most customer unfriendly phone/website ever.

The Associate completed my computer setup & and some small repairs. He also answered some questions I had regarding Windows 11 and the wireless system. He was on time for the appointment and was very helpful.

I had a problem with music cutting out while playing Itunes through my Bose Soundbar and Sound Touch.Geek Squad came out and toldme what to do to fix it.

All done to satisfaction. The " TV Ears" are a problem. Difficult to change from low to high. While charging, don't last long to use before charging again. The instillation and explanation of operating the TV was done very professional.

The guys who have come to my home are very good. The last, Chris, from Geek Squad was very helpful. But your online support is terrible.

Mike arrived ahead of time and within a few minutes in front of the computer had my "problem" resolved! Thank you!

For Christmas I received an Echo. I wanted to have a better speaker to go with i, so a bought a speaker soon after.. I’m not sure why I had such a time getting the speaker to sync with Echo, but I did. I actually had two sets. The technician was able to finally get them both to work.

The agents knew just what to do with my Samsung tablet repair and printer. They were friendly, and I was very impressed by their professionalism, knowledge and efficiency.

I am thoroughly satisfied with the Geek Squad. They are always prompt, courteous and knowledgeable.

Sonos speakers installed and "talking" with one another. Universal remote programmed to work with TV and Sonos speaker. A great Geek Squad was knowledgeable and super to work with.

Brian was very helpful and efficient Geek squad service is the best. Best Buy service is abysmal.

Professional service from Jeffrey who solved my problem!

The agent set up a Roku stick and hooked up our DVD player. He also removed the drive from and old laptop so there was no chance data might be found on it. We are very pleased with the support from Geek Squad and look forward to maintaining this support in the future.

Computer was not handling email and this problem was corrected quickly. Very impressed with the service rep who came to my home, his efficiency, knowledge and how he readily answered my questions. Also very appreciative of the fact that he wore a mask and gloves during this pandemic.

The Geeks are wonderful! They are prompt, respectful, thorough and ask if you have any other issues or questions making sure you understand what they have done. Thank you geeks!

Needed help with my devices, called them out and wammo, Fixed everything up for me explained everything I was doing wrong Fanststic would recomend to all who are lost in a high tech world

Wonderful to work with on all of my computer matters

Geek arrived and did their job just fine. No problems.

the technician answered all our issues and problems