Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 7,347 reviews
Rated 5 out of 5 stars
My laptop computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
David Lahey on his March 15th visit provided an excellent professional and timely services.
I would recommend this to a friend
Rated 5 out of 5 stars
Dude kicked it!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad rep was polite and knew how to take care of my computer problems.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
The Geek Squad guy really helped me out!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived on time, knew his stuff and gave me good advice
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad pnce again helped with computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
agent heiped me with my computer problems. Was patient
and explained very well.
I would recommend this to a friend
Rated 5 out of 5 stars
Helpful Geek Squad Service, as ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Carlos patiently answered my questions, fixed several things that had been overlooked in the data transfer from my old computer, and installed my external hard drive.
I would recommend this to a friend
Rated 5 out of 5 stars
satisfied customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not only was your tech on time he even came early for the appointment. Eddie went right to work getting my computer back on line, a task two other techs could not do,
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad provides the Best Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Alan provided the Best Service! He made sure my equipment was working, and gave me some ideas to troubleshoot my equipment if I have challenges.
I would recommend this to a friend
Rated 5 out of 5 stars
in addition a tech came to my home to help me set
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I received excellent service in-store to have my mac cleaned of all viruses and malware
I would recommend this to a friend
Rated 5 out of 5 stars
Two thumbs up to the Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were amazing!!!! They had 3 workers and a supervisor to put up my 78” LG OLED TV.
They were very professional and did the install and set up everything under an hour.
Very well satisfied with the whole ordeal.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Transfer and upgrated from windows 8 to 11...new all in one computer hooked up with new printer within 1 hr..Shane is great
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad answered all my questions!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad provided trouble shooting and answered my questions concerning use and capabilities of my recently purchased product. Most importantly, he was patient in answering my many questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent checked for possible fraud and gave my computer tune up. Thank you for all your wonderful help.
Happy purchaser.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad technician helped me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician double checked the setup of a new wireless cable modem for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad rapid repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Problems were corrected well in very short time. Thanks for your service.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Solved My Problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad tech was able to solve my software problem (created by a Microsoft update that killed my Internet access); even though the solution was not straight forward.
I would recommend this to a friend
Rated 5 out of 5 stars
PC file transfers from old unit to new
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Shane remembered everything that was leftover from the last visit and completed his task items. Thanks for having such great techs doing field visits.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I received excellent service for my computer from Chris. He updated my computer and explained mistakes I was making. Excellent service.
I would recommend this to a friend
Rated 5 out of 5 stars
Quakity service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our Geek Squad tech was very patient with us.
Arrived early. Explained procedures and answered questions . Allowed time to take notes and review tasks.
It was great having GS tech .
I would recommend this to a friend
Rated 5 out of 5 stars
simple repairs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent completed my request to sync my contact list on my pc with my apple devices. He also restored the sound on my pc due to problems caused by a neighborhood power outage.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad fixed my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chris did a great job helping diagnose what was wrong with my computer and fixing it.