Customer Ratings & Reviews

Some old dinosaurs need a member of the younger set to show us how to make "simple" electronics work and sometimes it requires that the tech make a house call. Thanks for Geek Squad

I purchased my husband a new computer at Christmas and we needed help in our home linking the new computer to our home devices. Our tech was on time and very helpful. My husband was very impressed! Excellent encounter!

The technicians cleaned up some problems on my computer. Jacqueline and Nancy were very patient with my questions, and I am very appreciative of such good customer service.

Alan provided the Best Service! He made sure my equipment was working, and gave me some ideas to troubleshoot my equipment if I have challenges.

Agent was very knowledgeable an courteous. He was able to detect the problem in a timely manner and fixed the problem after he ordered the parts and came back to complete the job as he promised. He was very professional and explained the problem in a way I can understand.

The “Geek” did a wonderful job of clearing up our printer options and getting our scanner set up properly for our 2 laptops! He was very knowledgeable and courteous.

Set up a new computer system with a new custom CPU with two printers, iPhone and iPad, with a new monitor and keyboard system. Downloaded software needed for system operation. 5 stars to Mike he is very friendly and knows his job and delivers.

Geek Squad personnel was good at what I needed done to my laptop. Very knowledgeable.

Shane remembered everything that was leftover from the last visit and completed his task items. Thanks for having such great techs doing field visits.

Geek squad agent Stewart took the time to ascertain what was wrong with my computer set up , made recommendations on what I needed to order from Best Buy store to fix it and gave me detailed steps on how to install it.

Geek Squad updated my iMac and did some troubleshooting. Tech was patient and professional. Gentleman stayed until all the downloads and issues were addressed.

The agent was quick and efficient and had my sound device connected in less than 5 min and showed me how to operate it. I will never do without the squad!

The agents came and fairly quickly corrected mistakes I made in attempting to transfer data and files from an old computer to a new one I had purchased. I had already managed to get the new printer up and running.

The agents were very friendly, knowledgeable and professional. I have a 2010 laptop that I do not want to get rid of. The agents were able to fix all of my issues over the phone without me having to go into the store

The agent connected my computer camera with little problem. He has checked it as best he could and I will also check it out with a family member to make sure it's working correctly. So far I am very satisfied.

The agent did a great job. He deleted all the old print jobs that were in the que, attached my printer to my new computer. It now works great and I am very pleased with the outcome.

I don't know if remote and in-home service are the same. I just answered the remote and it should have been the in home service of Patrick Barnard. Patrick was super.

Very patient in determining my problem. Did a temporary fix until I could get a new router.

I received excellent service for my computer from Chris. He updated my computer and explained mistakes I was making. Excellent service.

One can count on a Geek Squad representative always having the technical knowledge to do the job. The Rep did a first clss job and was responsive to our needs.