Customer Ratings & Reviews

Agent was very knowledgeable an courteous. He was able to detect the problem in a timely manner and fixed the problem after he ordered the parts and came back to complete the job as he promised. He was very professional and explained the problem in a way I can understand.

Adrian was polite, courtious and effiecient. I felt very comfortable and trusting as he did neccessary repairs

Hurrah, service quick and easy and purchase of new WiFi router, and install was wonderful. No problems since. A++++++!

My agent, Lee, was wonderful and very helpful. He got all my devices on one WebRoot billing cycle and answered a bunch of security questions I asked him. He also explained some things about the WebRoot I didn't know.

The agent(s) did a great job wiping my desktop clean of any compromised programs and properly installing Edge, Chrome and my AOL email. All agents were extremely helpful and highly professional.

The agent was quick and efficient and had my sound device connected in less than 5 min and showed me how to operate it. I will never do without the squad!

The “Geek” did a wonderful job of clearing up our printer options and getting our scanner set up properly for our 2 laptops! He was very knowledgeable and courteous.

Geek Squad updated my iMac and did some troubleshooting. Tech was patient and professional. Gentleman stayed until all the downloads and issues were addressed.

The agent, Brett, has done all that was needed to restore my outdoor security camera. He gets an A+ from me.

Edward was very knowledgeable, friendly and professional. He identified our issue and was able to correct in a very timely manner. We were definitely pleased with our service and will definitely call the Geek Squad again if necessary with no hesitation.

Some old dinosaurs need a member of the younger set to show us how to make "simple" electronics work and sometimes it requires that the tech make a house call. Thanks for Geek Squad

The Geek agent handling my request for advisee was knowledgeable and promptly provided the answers that solved my problem.

The technicians cleaned up some problems on my computer. Jacqueline and Nancy were very patient with my questions, and I am very appreciative of such good customer service.

Every time that I have used the Geek Squad, I have been totally satisfied. I have used them for installation and assistance with WiFi products. They are professional and also offer suggestions to make things better.

I don't know if remote and in-home service are the same. I just answered the remote and it should have been the in home service of Patrick Barnard. Patrick was super.

I had an issue with my laptop not connecting to the Internet. The geek squad came to my house and quickly fixed my issue!

One can count on a Geek Squad representative always having the technical knowledge to do the job. The Rep did a first clss job and was responsive to our needs.

Michael started off on a good foot with respect for our property and home by covering his shoes and then built up the relationship with kindness and attention to our continuous questioning while setting up our system flawlessly.

The tech that came to my house did an awesome job. Give him a raise.

The computer agent knew what he was doing and was very helpful.