Customer Ratings & Reviews

Probably our last in-home repair because they are dropping the service soon. A very sad day for us, but we sure loved it while it was around.

Josh, the tech who made the house call, was excellent, making a thorough report which allowed the in-store techs to understand the problem and solve it.

Hooked up my new computer that he recommended during tune-up.

Adrian was polite, courtious and effiecient. I felt very comfortable and trusting as he did neccessary repairs

David Lahey on his March 15th visit provided an excellent professional and timely services.

I had an issue with my laptop not connecting to the Internet. The geek squad came to my house and quickly fixed my issue!

Bri got my Hewlett-Packard printer up and running again after I spent days trying. She set my iMac up so that it will not cause the same problem after the next iOS update

The agent, Brett, has done all that was needed to restore my outdoor security camera. He gets an A+ from me.

The agent came and fixed my monitor problem in 5 minutes then continued to find and fix my issues with email forwarding and using "snipping tool". I was very well satisfied with his knowledge and abilities.

The agent did his best to get my computer to run properly, and connect my printer to my computer.

So many quirks and kinks but it got done! Very good work and great people skills too. I would have that team at my site & computer anytime. Best Buy is lucky to have them to represent the company. Very happy with the mask adherence too.

Printer, Computer, Towers and oversize television installed quickly and efficiently. Techs came on time, wore masks and behaved perfectly properly taking the time to answer my questions and do some quick demos/

The tech did a nice tune-up on my computer; however he was not able to download windows 10 on because the computer was to old.

Brandon provides the best service. You can always depend on Geek squad to diagnose and get to the root of the problem, and fix it.

I received excellent service in-store to have my mac cleaned of all viruses and malware

Your agent performed beautifully. Further, your agent was extremely patient in explaining how to operate the streaming system.

The agent was professional and knowledgeable. He explained the processes thoroughly. He represents wonderful customer support. I would recommend him to others.

Technician, Sam, was great, he checked my computer and cleaned up unnecessary files. Thank you Best Buy for your quality and prompt service.

Customer service was excellent. They provided me with a clean and updated device twice. Will continue to use them in the future.

The geek squad rep was polite and knew how to take care of my computer problems.