Customer Ratings & Reviews

It doesn’t avoid objects well, doesn’t avoid animal toys at all. On top of which it’s side brush design grabs ahold of things much more than previous robots I’ve had and it’s escape/untangle maneuvers aren’t as thought out as they should be. When it does recognize something it should avoid it either avoids the entire area all together or it takes it’s sweet time crawling around the object turning to check and see where it is every centimeter. Most irritating however is that it leaves small pockets and corners completely untouched. In my kitchen and bathroom it doesn’t get close enough to the cabinets to grab crumbs near the baseboard (by a large margin) and not because the side brush kicked it around- it wasn’t even close to touching the crumbs. I even tried using it with the AI turned off and it was still not thorough. It also loses suction quickly if you don’t empty the bin every use- you can feel the air coming out the side and when the bin was half full the air flow was significantly reduced in Max+. The bin is also too small for a premium model, if you have multiple animals you will stuff the bin full every time it runs. It is a relatively good vacuum overall. But the level of expectation especially considering price leads you to be disappointed and the object avoidance is misleading. Most of these issues are software related so it’s possible they could get fixed but there is no guarantee.

This is an Amazing little robot. I love how it mala, how it avoids obstacles and functions in general. The app is relatively easy to use. The fact that i can make it perform a patrol around the house just checking things out or drive it around with the camera and tell the dogs to stop what they are doing is just bling on top. My only regret is not getting the self empty bin because with Siberian Huskies, it fills up fast!

I'm relatively new to the robot vacuum world, but I've learned a lot in a short time with trial by fire. I started with a Bob, so maybe the bar was set very low to begin with, because Bob is a dumb robot vacuum. He was so random in his protocols and lacked the necessary sensors to operate like a smart RV. He would vacuum in paths that didn't connect or revist areas he'd already done 3 times and miss what you kept thinking he'd get! You couldn't tell him where to vacuum, where not to vacuum, nor which room to vacuum in. He coudn't even find his own charger in a timely manner! I'm still yelling at Bob in my head to this day (Over here Bob! No Bob! It's right there Bob, get it, no, no arghhhhh!!!)! Deebot is exactly what you wanted out of Bob, but couldn't get. Clean lines, logical paths and consistency. If you're looking for a smart and intelligent RV, make sure it has Lidar sensors! These are what give your RV the parameters of the room and the objects within it. So far DeeDee has outperformed my expectations, within it's limitations. It has a lidar sensor, cliff sensors and a camera, all of which work in concert to identify your room and everything in it, while avoiding most pitfalls. I can tell DeeDee where to go, where not to go and even to come clean a specific spot where I've made a mess. Best of all, she can MOP! None of which is perfect. She can only get 95% of the floor. For instance, my kitchen hardwood floors look great, BUT I still need to mop the edges and just under the appliances, because she can't get all the visible flooring below them nor all the way up to the edge of the baseboards. Still, the bulk of my carpet and hardwood floors are looking so much better, more often since we got her. I guess I'm just overwhelmed by how much better she is than Bob. And I guess I fell for the trap Bob set for new robot vacuum buyers! Show a high retail price and a super low sale price, thereby leading you to believe Bob was a Super Bob, when it turns out Bob is a Super Dud!! There are other more familiar brands, but given that DEEBOT mops and vacuums all in one, while having Lidar, cliff sensors, a camera and a solid app, it's hard to want to go with anything else. Roomba is one such household name, but their tech is dated comparably (no lidar sensors). I'm sure they'll come around, but nothing they have currently is this advanced. LG and Samsung are over priced and Shark is much like Roomba, in which they mimic what a machine with Lidar can do, but slower and less efficient, per the youtube vids I've watched. The 360 brand seems to be a copycat and pretty good from what I've seen in reviews, but they are so new, they don't even have strong customer service presence yet, so hard to want to go with them. CONS: Dustbin is a little small, but easy to empty and maintain. It doesn't get all the way to the edges, tho I'm sure this is the case with all of the RV's. The app could be a little more use friendly, tho it works pretty well when you get used to it. TLDR: Buy this one over the others. The tech is the latest greatest, it works well and consistently, and I don't have to scream at it (Bob is somewhere chasing his tail - no Bob over heeeerrrrrre!!!). It being an all-in-one vac/ mop is a complete bonus.

I am so excited that I was able to buy this. It is by far the best invest I made as far as helping me keep my floors clean. I currently have two dogs that shed like crazy. I couldn’t go more then 2 days without pulling out the vacuum and doing a quick “hair touch up” on my floors. I went out and bought a cheaper Deebot cause I didn't do much research on RoboVacuums and man, do I wish I would have just bought this. It has yet to get stuck and does an amazing job mapping and moving around my house. The only complaint is I wish it had a bigger dust bin but I will be buying the auto empty bin to help with me having to empty the tray out after each use.