Customer Ratings & Reviews

The Geek Squad was a great help on transferring data from old to new PC I purchased. They worked with me several times getting new PC set-up. They even came to my home to help find lost files.

Best Buy Geek Squad is the best and very knowledgeable about computers and Geek Squad stand ready to answer all your questions. Calling Geek Squad for your computer is well worth the money you will spend to have them to come out to your home or business.

The technician arrived earlier than expected which was nice. He was so nice and patiently answered all of my questions, sometimes more than once. He transferred everything from my old computer and I am very pleased with my new computer

Switching to the new tower computer and updated operating system, data transfer, backup and printer setup was seamless thanks to the Geek Squad tech Daniel. Thank you Daniel for your expert knowledge and patience. Daniel made the whole process a perfect experience for us. We're very grateful to Geek Squad and to Daniel.

The tech was very knowledgeable, efficient and answered all our questions patiently.

The agent moved data and set up computer Kept me informed what was doin

Was able to transfer most of the data, however, I had to go to the store with a flash drive and have them download my data. Probably because my old computer was so old.

Geek’s squad was great with the slowness of the data transfer. The computer was over 10 years old that they were transferring the data from, it was very slow. They tried everything they knew to get the data over to the new in a timely fashion. They were great, patient and kept me informed the entire time.

agents transferred data and backed up computer and external hard drive Tested all items and advised us on upgrades and changes assured connection with iPhone, apple watches and iPad

The Geek Squad agents disconnected my new gaming PC (that weighed 45+ lbs and packed it for return to the manufacturer for replacement) and reconnected my previous gaming PC and made sure if had all it’s previous functionality! The speed and efficiency with which this was all accomplished was amazing and gratifying. They were likewise courteous and professional and listened and responded to all my concerns. I am very happy with the entire experience.

I couldn't have had a better person to do my setup and transfer of my information. He was knowledgeable, very pleasant and helpful. A great employee!!

The geek squad guys NEVER make me feel stupid since I am not computer savy. He answered all my questions and showed me how to do some things. This install was the second time this year he came to take care of my computer needs and I will ALWAYS use geek squad when I have problem. I am sorry that I forgot his name.

Geek Associates are patient, professional, knowledgeable and willing to explain whats needed to work equipment correctly.

The Geek Squad is a wonderful service with timely alerts of arrival times, respectful use of shoe coverings, efficient yet instructive Installation of a computer. Serviceman was polite and careful to thoroughly ensure all devices were "talking" to each other.

The Geek representative Mr. Phillip was fantastic. In every way. Experts like Mr. Phillip K. are why I continue to use Geek services. However, the new system of booking a Geek rep is NOT good. Decentralizing it to an Indian local is very bad indeed. On a number of levels it’s not a good idea. Bring back the American New York call/booking center

Geek Squad rep,Galo, did an excellent job. He is congenial and thoroughly explained all actions done. He took his time and made sure everything worked well prior to his departure.Great customer service!

The agent set up my computer and DVD player. For each he was meticulous and very patient. Answered all my questions. I consider the Geek Squad an important addition to Best Buy and I am very lucky to have them when needed. Thank-you and A++ to the agent that came to my assistance.

The two Geek Squad workers were delightful...willing to answer all my annoying questions with humor and clarity. They asked questions I would not have thought of and transferred the data quickly which was great since I am not a patient person. I am amazed how fast the new computer is...how did I ever work with my old one?

Geek Squad (Trenton) set up new computer and completed data transfer/back-up from old system. Very knowledgeable and efficient. Extremely patient with any questions I had.

The Geek guy was efficient, listened to me & did what needed to be done in a short time. He also answered all my questions. He knew his computer skills !!