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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 625 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 625 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Agents were very knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my PC up and running, and answered my questions clearly. Quite pleased with the service received.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer to new computer from Old Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative did a great job of transferring my programs and data.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad transferred my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer from old computer to new computer went very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer was installed & data files from my old computer were installed successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas took care of everything and made sure I was aware of a few items that would have caused me some frustration had I not been aware of them, e.g., the almost hidden nature of the "on-off" button. It was all done in an efficient manner, which is why I had Geek Squad set up the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hooked up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and hooked up computer. Everything works! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home data transfer performed expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technical agent did an excellent job in transferring all of my data from my old computer to my new one. He was extremely efficient, competent and courteous. I am very pleased and impressed with his technical skills and knowledge. He should be commended for the fine job he did and for the excellent technician that he is. Job well done expertly. I wish to thank him very much for all his help !

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Installation & Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installing new computer and Transfering all the data

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easily Found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All data was transferred and easily found on the new desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer of data worked despite our slow DSL line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to transfer the data even though we had a DSL line that day of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    New computer data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on-time and couldn't have been nicer and knowledgable. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent completed data transfer and set up computer answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Fordcreek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. James was great. The products were here timely also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Computer Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was patient and knowledgeable. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very thorough and professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Associates are patient, professional, knowledgeable and willing to explain whats needed to work equipment correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad set up my desktop quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Joseph, not only did the work, he made sure I understood what I needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, knowledgeable and professional installing my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad set up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron set up my new laptop computer very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Transferred Data to New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Juan were amazing! The older I get I swear my computer skills go downhill. I recently bought my first laptop and they came to my home to transfer all the data from my computer that was on the verge of crashing for good. Not only did they do an excellent job, but they took the time to answer all my questions. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    transfer data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to transfer most of the data, however, I had to go to the store with a flash drive and have them download my data. Probably because my old computer was so old.

    I would recommend this to a friend
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