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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 625 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 625 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad installed computer and transferred all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up new computer and printer. Then transferring everything off the old computer to the new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my new computer and transferred all my data and solved my problem. great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad set up my new system perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the switch from a PC to a MacBook, I knew I'd need help getting the new equipment set up. I scheduled a GeekSquad visit and I'm so glad I did! The expert care I received saved hours of time and frustration. The set up was perfect, user friendly, and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Pc & printer installedby geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad lady did a great job setting up my computer, data transfer & printer setup. Took drive from old pc gave ti me. She took old pc & printer away for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great setting up my new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred the data from the old computer to my new laptop and set up new files for my documents. He did a great job in explaining everything he did and showing me how to use all the new apps and programs. A very knowledgeable agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep,Galo, did an excellent job. He is congenial and thoroughly explained all actions done. He took his time and made sure everything worked well prior to his departure.Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set up my computer with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast and efficient! They were polite and were friendly. The computer is running great and easy to use. I highly recommend using them for all your computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job of hooking up new computer and transferring data from old one. Glad I did not try to do it myself, way over my head. He also went over all the new features available on new computer. He was personable and very professional, I highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the computer was easy. The Geek Squad was super great in setting everything up! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new laptop and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transferred all data from my old desktop to my new laptop and also set up my new printer without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real customer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shay was very professional and very kind. Without someone like him available to me, I wouldn’t be able to have ability to use computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was knowledgeable, professional and pleasant. He answered all my questions and made sure I understood everything he did. I would not hesitate calling the Geek Squad with any electronic issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Took time to be sure everything transferred properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, outstanding! Technician Chris was courteous, professional, assisted me in the nuances of Windows 11, and transferred my data onto the new Dell expediently. He quickly set up new Dell computer with efficiently. All together a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer set up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Douglas set up my new computer in a short time with professionalism and great knowledge. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new computer/data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Trenton) set up new computer and completed data transfer/back-up from old system. Very knowledgeable and efficient. Extremely patient with any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad New Computer Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job in transferring my computer set up to a new computer. Transfer was quick and I liked the screen setup.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Smooth & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer was smooth and professional. No issues during or after. It was worth every penny to have our new computer set-up perfectly from the start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what i wanted done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although. Written up as a data transfer what i asked for was to set up my new computer and tv monitor. And to transfer programs over from old to new. They did what i wanted and i'm really enjoying the 43 in tv as a monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time to his appointment. He was kind and very patient with me in getting my new computer set up. He transferred all my data from my old computer to the new one and made sure all the updates on the software were installed correctly. Thank you.

    I would recommend this to a friend
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