Customer Ratings & Reviews

Jon was so helpful and patient with this Senior Citizen! Printer was set up and runs like a dream.

Apple PC would not connect to Canon Laser printer. Geek Squad technician was able to resolve the problem in short order. He was on time and very courteous! Job well done!

The Geek Squad fellows came and solved my printer problem. It just would not connect to the internet! They fixed it!

The men who came to my home fixed the problem with the printer and explained to me how to operate the printer. They were knowledgeable and personable. Excellent work.

The agent called to let me know went she would arrive. The agent was very professional with everything she did. She set my printer up so that I could print from my computer but also from my laptop and phone. Great job! Recommend Geek Squad to anyone that has a printer issue.

Loved having this young man help with my computer. I know that what he was doing for me was very easy but he was so helpful . He showed me things that are really great that I did no know about and had me download some tv apps. GREAT!!!!!

Rico was friendly and very competent. He set up the new printer and connected all the devices quickly. Very happy with his service.

Geek Squad installed my printer. Very efficient ent and courteous.

Geek squad set up printer properly, he was very professional and courteous.

I recently bought a new Brother all in one printer from Best Buy. I'm not savvy or comfortable with maintenance, set up etc so I decided on the Geek Squad service to do the set up. They seceduled the appointment, showed up on time and finished the set up in less than 30 minutes including answering my questions ang going over all the functions for print, copy and scan. I also asked them to download the manual for me and they were happy to do it. The asked me if I had any questions or needs before packing up and leaving. They were courteous, and professional. I hope I don't have any problems but I'm comfortable that they will takr care of them if I do.

The agent was very polite, and took care of the set up promptly

The employee from Geek Squad was very knowledgeable and quickly had our new computer set up and running. He was on time, very efficient, and polite.

All went well and got me up and running. Did not take hours to get everything done.

Andre hooked up my printer and explained things very patiently and knowledgeably. - I was so happy to finally be able to print from my laptop and understand how it worked in relationship to my cell phone. We think he’s a GREAT employee. Thank you geek squad and Best Buy.

Steve Boyd did excellent job of installing new Epson printer and connecting to my laptop.

Everything went very good and making the Appointment was really easy. The Lady that assisted Me was very knowledgeable and so helpful !! The Person that came to My House and Fixed My Printer was so GREAT and took No Time to Resolve My complaint and I was 100 % Satisfied. I would HIGHLY RECOMMEND Best Buy / Geek Squad to come to Your House anytime. Thank You very much.

Connected new printer and computer quickly, while showing us how to access the pair in order to print, He was prompt, respectful and answered all our questions,

The Geek Squad tech was very helpful and worked with me on a few issues I had with items I bought from Best Buy.

The agent listened to my situation and dealt with the issues efficiently.

He went through all my questions about using my new printer! His explanations were easy to understand.