Customer Ratings & Reviews

He was knowledgeable, patient in and courteous. Went beyond to assist us

The agent who did our data transfer from old iPad to new at Best Buy was fantastic.

Tyler was so helpful in transferring information between our old and new iPhones and so patient. I would recommend his services to anyone

The team member was knowledgeable, friendly and professional, I didn't have an appointment and he was able to work me in anyway, everything went great with no problems

Great service and so worth the money. I appreciated the work and upgrades to our older computers. Now we can use them instead of getting rid of them. I recommend the geek squad highly for all window computers. Smooth setup for our apple air laptop too.

All of the asociates at the Customer Service counter are very helpful. They explain problems clearly to us older, non tech Senior citizens

Brendan was amazing. Great knowledge and customer service!

Received a brand new corporate iPhone from Verizon with corrupt Apple software. Verizon was unable to replace due to coorp account restriction. I did not want to drive all the way to an Apple Store, geek squad reinstalled Apple software. All working well

The BESTBUY/ AT&T, agent, Hibza, was most efficient and personable in every way. She took her time to explain everything she was doing and did a superb job. I could not have asked for better service!!! She has provided service for us many times and we are always delighted when she is available. She always takes time to explain all aspects of the phone and never makes us feel as though we are taking too much time. Thank you so much for the outstanding service each time we are in the store.

Geeks transferred our data to upgrade to new laptop and install new ms-Office, great 1-day service. A great time-saver. Very happy !

Agent Aaron was a great help in selecting a replacement for my 'old' cell phone.; especially with the accessibility features for my hearing/eyesight conditions. The setup was fast and definitely accurate. I went shopping for the latest in Starlink WiFi equipment & bought it too. Best Buy - Redding personnel are so knowledgeable & patient with my many questions - easy shopping.

Back to back different laptop failures - one motherboard complete failure had to buy a new one - this one - thankfully just some junk on it and I crack the touch screen - turned off the touchscreen. I (the wife) duct taped it - Hey works perfectly! Got to make it last! Totaltech+ is so worth it - these guys/gals are definitely overworked, and underpaid, and boy did I hear some terrible people while waiting in line. Guess they think Geekers are GODS! They really do not know YOUR password that you created! LOL Webroot is awesome!

Very knowledgeable staff, super helpful and attentive on Black Friday.

Really great work! Never fails to help me get exactly the desired results.

The technician was very knowledgeable and courteous. It wasn’t his fault I wasn’t told that when if I purchased a IPhone 15Pro as an upgrade that there was a $42.xx charge to transfer my data to the new phone. I was a former Quality Consultant for a large company and this wouldn’t be considered good business. At least advise your customers of all details of purchase before completing transaction.

Great service and showed me everything I needed to know

The agent help me setting up the phone to my att line, he was very helpful , the only thing is that I was there for more than hour, and for me , it was forever , because I bought my cellphone before entering to labor , and I return to the store 4 days after giving birth and I was very bruise and tired and he was really considering with my situation, and tried to setting up the fastest he could.

When you're still trying to figure out what to do when things go wrong with a gadget, and when all else fails, take it to those who KNOW what they're doing! :)

The Geek Sqaud person who helped me set up by Inspire Fitbit 2 was very knowledgeable. Too bad he was working alone. I had an 11:40 appointment but he didn't get to me until nearly 2:00 PM.

i couldn't figure it out. Glad to find someone that could.