Customer Ratings & Reviews

I have to different of the Jbl 500 series soundbar and subwoofer series they are alike but totally different at the same time i purched both of these at the same about 2 years ago and have taken very good care of them however its weird how one of them sounds way better than the other and recently my subwoofer of the one that didnt sound as good as the other just for no apparent reason quit working i was even total by a tech company employee that i paid to come out and check it out that this is a common problem with these. When it was all said and done i could not find anyway for it to be covered and had to go spend the around $600 for a whole new set thats the part that diappointed me not necessarliy the quality besides how it went out on me after only 2 years.

Very very knowledgeable, went the extra distance to get my installation, they were very through...My husband and I are very pleased....Thanks to Alex and Greg....to the tune of having to go bk to the store to get new tv's power cord and remote...

My agent was very professional when installing my soundbar. He was very friendly and had a great personality, I am so happy with my soundbar. Its amazing , the sound is wonderful.

The Tech and the entire service was excellent. They installed the sound bar and helped with some other tech issues. I would use them again.

sound bar is fabulous, thought I wouldn't need one but Geek squad, Ben, installed it quick and easy to use

Mitchell and Andrew did an outstanding job. Both were professional and answered all questions. I had the chance to allow the third party provider to perform the install, however, I would never want to miss out on the professionalism and customer service provided by Geek Squad members. ICECREAM!

The tech was absolutely fabulous. He was knowledgeable, careful with install, removed all boxes. I could not ask for a better tech!

3rd time a charm. Eric very knowledgeable. Professional but could talk to my teckno low abilities.

Professional knew what they were doing. Clean feet an careful of belongings. Got the sound bar up and running with no problems. Answered all my questions.

Agents (Antonio) were able to install a new replacement Sony soundbar and make necessary adjustments so that it appropriately worked in tandem with TV. I had ongoing problem where TV screen/sound would go black/silent a couple times each time TV turned on, only when connected to sound bar. Problem successfully resolved this visit after some real effort and thought.

Sound bar and woofer are working well. Installation was easy.

didn't originally think I needed a sound bar but now that I have it I'm very glad I added yo my order

This went pretty seamless when they delivered & set up TV.

My Sonos install looks and sounds great. Neatly installed and working perfectly

The Group set up the new TV and connected my old Vizio sound bar, easy-peasy!!

I don't know when it is at best buy store the sound it different than in your house, and your window for installation is to long and wrong, anyway the guys did a wonderful job on the install.

Sean and Dezz...what an amazing team. They came to our appointment but realized they would nees more time for the job. Instead of making me rescheduled in my own they checked and made some calls and were able to be back the next day. The arrived and WOW!!! When they were done...we were in awe of what they did...better than the first set up. The job was neat and so well done that we were left speechless. They double checked everything before leaving and everything worked. I forgot how to get my volume on the smart TV so I called and realizing that thwybwere probably on a job i hung up and was about to send a text qhen Sean called back. I explained my issue and rhwy came back the next day to help me with it. Talk about AWESOME CUSTOMER SERVICE from beginning to end. Thank you Sean and Dez...im sorey thwy had ankther person come to hwlp but i am embarrassed that i forgot his name. But he alwo helped and did an amazing job!!! THANK YOU THANK YOU THANK YOU

The Geek Squad setup the sound bar connected rear specker and subwoofer in no time. I saved a lot of time/efforts and able to enjoy the sound bar in less than 15 minutes.

after I purchased my 85" Sony TV and my Bose Soundbar and my Bose sub-woofer and sur round sound speakers. they gave me good instructions on how to use it I gave the Geek Squad a 5 Star because every I call on them to fix no matter what it is they get is going very quick. been with them for many years.

We're are so grateful for Chris & Nick who came by today. First of, they both have an awesome attitude, very knowledgeable, great teamwork, & customer-oriented. There's no doubt that they're going to be our best choices when we need anything done. Again, kudos to Chris & Nick!