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Customer reviews

Rating 4.6 out of 5 stars with 3339 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.2 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 2,740 reviews
  • Rated 5 out of 5 stars

    Alfredo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfredo did an outstanding job installing my stereo system and speakers. He was respectful, kind and very knowledgeable of the equipment. I would definitely recommend him to anybody. I am a very appreciative customer when it comes to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon review of my rear door speakers, I found that I needed to replace them. I was assisted with making the right choice to insure a quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    El padre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great job on an older vehicle! My son loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The quality was everything the reviews stated. Installation was seemless and I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio team installed my car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick up for a fair price and the installation team was helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a full stereo setup installed in my Lexus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and Jay over at Downey Best Buy did an awesome job installing my car audio system! I glad I got my work done at this location because they went beyond my expectations. They are are definitely professionals when it comes to car audio. I had the stereo, speakers, amps and subwoofer swapped out. Lexus owners know that swapping out the factory Mark Levinson system is a complex task. I recommend speaking to Frank before the installation. He can give good recommendations and help decide which components will work with your setup. Thanks again! You guys rock!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation! Going back for more audio equi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 4 speakers replaced on my 22 year old truck. Jack from the car audio department did a fantastic job. The installation was fast and everything worked better than expected. Definitely going back to get a subwoofer installed by him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sub/amp and More Installed in my 2021 Bronco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and professionalism and the install is unprecedented. Best Buy techs really know their stuff and go above and beyond to ensure it’s done well the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dude was Amazing A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Best Buy to replace radio and 4 speakers. The speakers in my deck in the back of Camry alone are known for being tough to replace but even though he was short on time he still got to them, and replaced literally everything neatly and did it in a very timely manner. Very happy with the services. Thank you Sean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the tech less than one hour for a four speaker installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with Frank from the West Covina Geek Squad to install my new Kenwood head unit, 4 speakers, and hard-wired front/rear dash cameras in my Acura TSX. Frank was super knowledgable, friendly, passionate about the quality of his work. I am very happy how everything came out! Thank you Frank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer at Margate Florida store. Kevin knows his stuff and has pride in his work. He was very careful in removing door cards on my Lexus and making sure that power windows were reset and everything was perfect. He also installed some Dynamat behind the speakers for better bass control .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to purchase the geek squad for your stereo installation it'll save you lotsa money and lotsa headaches. I'm glad I got it. They hook your^%$# up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that install my speaker was so knowledgeable, very friendly. He made sure I understood everything he installed for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help with picking out the right stereo and speakers for my 1992 Ford F-150. Came in under budget!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome work they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chaz and nate do great work they dont rush like most shops because they get paid by the hour not by the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was extremely knowledgeable concerning the prOduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at the Best Buy in Apple Valley MN did an amazing and fast job installing my new JBL sound system. I think I was there for maybe an hour at most and when all was said and done, it wasn't even as expensive as I thought it was going to be! I had no issues with installing minus one small hiccup over time, within a year from installation I believe I was messing with my door trying to fix a scratch in the panel and while doing so I knocked a wire loose from the speakers themselves. After bringing the vehicle back in for them to peak at it, I explained the situation and they took a peak, let me know what the issue was, and only charged me like $20 for the rehookup! Amazing service and even better sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing folks that worked with me. Rocky! Shawn! Carlos! And irvan! They made this experience worth having again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My car stereo system sounds great! Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Best Buy for car stereo installation! I had 2 pair of 6 1/2 inch coaxial speakers installed in my car to replace the manufacturer installed speakers that came with my car to improve the sound quality in my car. I also had installed a sub woofer and a sub woofer amp. Best Buy mistakingly only had me down on the schedule as having to install 1 pair of speakers, but they worked me in on the schedule to include both pairs of speakers, a sub woofer, and a sub woofer amp installation. My Best Buy car stereo installer, Kenny, was very professional, polite, and highly knowledgeable in the installation of car audio. Kenny had great communication skills. He took a close-up picture of how the speaker wires had to be spliced to connect with the stereo receiver so that I would know how he connected it. Kenny would let me know a couple of other times when he needed to communicate an aspect of the installation to me that I needed to know. I really appreciated his communication skills to me regarding the installation. Kenny even saved me some money on the speaker installation by finding a way to install my front speakers without me having to purchase a new pair of brackets. Kenny was so competent in his job, and like a genius in car audio installation! I was so totally impressed with Kenny and his excellent work installing my car speakers, subwoofer, and sub woofer amp. Everything was done professionally, neatly, and carefully. After the installation was done, Kenny showed me where my old speakers, and any old or unused items were in the trunk of my car, neatly placed in the speaker boxes. Kenny explained everything he did regarding the installation. Kenny helped me tune the sub woofer amp to my sub woofer, to get the desired bass sound that I wanted. He was very patient with me as I took a while to decide how much bass I wanted. Kenny told me if I ever needed to make an adjustment in the amount of bass I wanted, that I could make an appointment, and he would help me adjust the amount of bass to get the sound I wanted. My car sound system sounds fantastic! I am highly pleased with the work that Kenny provided to me on the car audio installation in my car! Thank you so much, Kenny, and Best Buy! I am a very happy customer!

    I would recommend this to a friend