Customer Ratings & Reviews

The installation team was on time and very professional. Installed and connected everything for the home theatre system I had purchased. Explained how to use everything after getting it all connected and set up. Cleaned up the boxes and debris along with expertly routing the wiring. Top Notch service.

We purchased the TV in-store and b had it delivered. Geek Squad guy was right on time, very friendly, knowledgeable and picked up everything before he left. He had a great personality and showed us how to work everything. We would be happy to have him back for our next installation.

The guys went above and beyond during the installation. Very knowledgeable, and professional, answering all my questions and demonstrating how everything worked.

Geek squad installed our new tv and hooked it up to our existing sound system. They were knowledgeable, efficient and professional. Best customer service I have experienced in years!

The agent set up my TV on my TV stand. He tested the cable box and said I would need to contact RCN/Astound to get a new cable box. He also hauled away my very old heavy TV with a VCR. I contacted RCN for a new cable box and the TV is working very well. I am very pleased.

From start to finish, the service was perfect. Geek squad sent numerous notices to me on time and date of delivery, also simple instructions to have appropriate work space ready for delivery. The service tech was knowledgeable and handled the tv with care. Plus showed me how to easily work the remote control. This was all done within a very short time. Tech was also friendly during service.

The technicians doing the setup were friendly and knowledgeable. The setup was convenient for me. It was relatively quick. I would recommend this to other people.

Efficient installation and a wealth of information about how to use it. I would definitely recommend using this service.

I would normally not spend the extra money to have a TV hooked up, but given the size (65 inch) and that it’s a smart TV that I was totally unfamiliar with, I thought it was a wise investment, and it was I received a message the night before, letting me know the expected time frame for delivery and setup the following day. When the big day arrived, David, my Geek Squad Geek called and asked if it would be okay if he arrived early. Oh boy, was it! I was so excited. David arrived right when he said. Carefully unpacked my new TV. Set it up, and walked me through the controls, step by step. He answered all my questions, and even laughed at my bad jokes. He was polite and friendly, and before leaving, gave me a phone number to call him if I had issues or questions. And then, as he was leaving, he removed all the packaging materials and left my living room neat and clean. If David is an example of all the Geeks in the squad, I would not hesitate to use the service again for future purchases. Thank you David

The guys that showed up to set up our TV were amazing. They mounted our 98 inch TV to the wall. We already had the mount up to help with preparing but then we had mounted it much too high on the wall based on the location of where it had to be mounted to the back of the TV. They were awesome, they remounted the mount and put the TV up for us and it looks amazing. They were courteous, friendly and on time and did a great job of getting us all set-up.

Geek squad was great, set up and clean was fantastic. Worth the money to have them install the tv. Highly recommend, geek squad answered all my questions and paired with my sound system to work all under one remote. Very happy.

Adam was the 2nd technician who came to fix my Sonos bar that was put in. He worked with the Sonos people to get it working. He even knew how to raise my TV legs so my Sonos bar could be in front of the 65 in Sony TV. He knew what he was doing! Highly recommend him and The Geek Squad. Make sure you get a technician and not someone they hire out.

The Geek Squad is a professional and knowledgeable team that works perfectly together, know their job in setting up whatever equipment is needed for the purchases we bought. Always ready to explain how to use purchased items. Never rushing to complete installment. Five Star team.

Good professional job. Efficient, timely and very knowledgeable concerning my questions. Recommend their services rather than DIY.

Anthony Sanchez and Rodrigo Nonoal did an outstanding job mounting my TV! They were incredibly knowledgeable, quick, and efficient, and handled everything with the utmost professionalism. On top of that, they were polite and respectful throughout the entire process. I couldn’t be happier with the result. Highly recommend this team if you want the job done right!

I HAD EXCELLENT SERVICE. THE GEEK SQUAD WENT ABOVE AND BEYOND IN SETTING UP THE TV. THE PEOPLE AT BEST BUY WERE SO HELPFUL. IT IS A GREAT PLACE TO SHOP. I WOULD RECCOMEND THEIR SALES AND SERVICE TEAM TO EVERYONE.

When you buy a huge tv you definitely want the Geek Squad to set it up for you. They delver, connect everything and mount it for you. Once you are set up they take the huge box it was in and remove it from your house so you don't have to deal with it. The service is professional and they answer all your questions. After they show how everything operates you will have the best viewing experience. I highly recommend them.

Excellent delivery, installation, and haul away service. The technician was knowledgeable and set everything up quickly. He answered all of my questions and had helpful tips for getting the best picture and sound from my new TV.

The agent installed and setup my TV without any issues. He also was able to let me know that my cable provider’s box should be updated to a version that supports my just installed TV. Excellent service overall including the person who took away my old TV before the technicians arrival. Appointments were on time and very efficient.

3 GEEK SQUAD, exceedingly smart men, showed up to install my new TV. They fine tuned it in ways mere laymen don't have a clue about.