Customer Ratings & Reviews

We have had them out on several occasions and have been well satisfied with Anthony and Randal. They are very knowledgeable and helpful in every way. They go the extra mile to help with the understanding of new technology . They are on time polite, neat in appearance and installation of product.

Well geek squad came out 2 hrs late and couldn’t install my tv cuz the wrong team came out. They were rude, late, and not prepared. A week later geek geek squad sent out a couple guys from a sound advice tv and sound. Those guys were AMAZING! They came in got to work did an amazing job and cleaned up after themselves! I’m calling those guys from now on.

With today's highly technical innovations, there was just no way I wanted to spend time and energy trying to understand all the instructions for installing my new TV and Router, Best Buy performed the installation quickly and proceeded to optimize the options and features far better than I would have done. This was money well spent and I would do it again in a heartbeat.

Bought a firestick and had the tech team come out and connect it to my TV and stereo receiver. Very knowledgeable technician, very helpful. The firestick works great and is much more convenient than having a remote for the TV and a seperate remote for the stereo receiver.

The team called to give me the 4 hour window, called when they were 30 minutes out; they were professional, efficient, instructive and very pleasant. Easy installation- i was delighted!

Television is nice, the install was great. The two gentlemen that came out were wonderful and when the TV didn't fit on the stand they gave me another option and went back to the store to get me a wall mount and installed it that same day! Great service!

John was very good at setting up my Visio tv. He was very efficient and very polite and he showed me everything i needed to know about my tv, i was very pleased with the Geek Squad service

They were great! Everything went smoothly, and they were quick, efficient, courteous and knowledgeable. Came in with all PPA and set up and connected everything. They made sure it all worked together and showed me how it all works. Only ding is the huge timeline of between 7AM and 1PM. It seems like that could be narrowed down to at most a 3 hour range by the day before. At least they do call when they are on their way though.

Agent took down and hauled away old malfunctioning TV and installed new one very quickly and with great care - then made sure all the features worked. Very impressed.

The two original Geek Squad Service personnel Joe & Marlon were absolutely the best. They were knowledgeable friendly and did a fantastic job on the Double installation of the new Samsun (Superior)4KSUHD-950 Model plus mounting and hook-up of the other T.V. after assembling the new Stand. They took care of both Service orders in one visit. Only recommend Geek Squad personnel.

It was great to have someone set up and provide us with the answers we didn't know we needed. So grateful for Geek Squad.

Great crew. Courteous, and professional. Arrived on schedule They professionally mounted and tuned my product. Commend these guys should get a raise in pay. Quality work brings more work.

Agents worked quickly to set up my device with insructions how it worked. Efficient and polite

When the original product proved to be defective technicians were professional about arranging a replacement. Installation was well done. My cable box and DVD player were properly connected.

Two excellent installers. Well worth having these two deliver and install the tv! Glad we paid for elivery (and haul away old TV).

The agents showed up on time and did an excellent job of setting up my 85 inch Samsung TV. Both agents were excellent at answering all my questions an fast at setting up the TV. Will most definitely recommend them to anyone needing at TV setup.

The Geek Squad Team did a fantastic job. Their expertise and efficiency was fantastic. In addition, they were friendly and helped us set-up the Apps on the TV. Greatly appreciated!!!

The Geek Squad went over and above setting up our new Samsung 65 inch TV

The installation team also programmed our remotes to allow easy operation of the TV's we bought. They explained options regarding other remotes they had available if we were interested, but no hard sell attempt which was appreciated. We ended up not purchasing any additional remotes and are completely satisfied with the operation for both entertainment systems.

In the end my TV was delivered and setup. But I was told they would be here between 8:30 and 12:30. Also was told I would be the first person of the day. Well they got here at 10am. By they, I mean 3 people and my TV in a box. A little crowded. But 2 of them were being trained. Like I said it's here and operating just fine.