Customer Ratings & Reviews

This is the first time we have used Geek Squad. They delivered our tv, took away the old one, and set up our new tv to the 4 components we have plus our antenna. They were very friendly and professional and went over all the features of our tv. They were here over 1 1/2 hours to set everything up so it was well worth the money. It would have taken us hours to do what they did plus we would have had to dispose of our old tv. We will use them again.

Connected tv to stand. He actually got it connected and working with cable box that the cable company told me had to be replaced.

The agent came to my house and explained everything to me and helped me pick out exactly what I wanted and needed. A week later another geek Squad employee showed up at my house with my television and everything needed to set it up. He showed me how to work everything and was knowledgeable and efficient. I couldn't be more happier and pleased with the service I received. I will be using the geek Squad for everything I need.

The very knowledgeable young man set up our tv very quickly and helped with another small problem on another tv we have. I would recommend this service

The Service guys were very professional and friendly. I was contacted beforehand regarding the installation of my TV. He explained how to use the TV and answered all my questions. The setup went very well. Excellent customer service.

Accurate, professional and very patient to explain everything about remote and all kind of apps for the tv

Geek Squad arrived on time and expertly hooked up my new tv, explaining to me what and how it was being done. Very knowledgeable and competent in all respects.

They set up my TV, and set up all my devices. And showed me how to work them.

install was excellent. The installers behaved very professional.

The geek squad that comes to your home to set up your purchases are far more knowledgeable than the average one in the store who sells it to you. These guys will go the extra mile and complete their job even after they leave. I am elderly and not techno savoy. I received an updated Comcast remote several days after best buy was here. I knew I had nothing to do with it. I called Comcast and it was ordered for me at no cost for delivery or monthly fee. I can't say enough good about this service.

very knowledgeable and set up quickly and answered all my questions

Two excellent installers. Well worth having these two deliver and install the tv! Glad we paid for elivery (and haul away old TV).

The most professional and likable person I have met in a long time, and did a great job

Geek Squad did another outstanding job for us. They set up our TV and took care of all the apps, etc. that need to be done. Best service!!

The delivery and setup was great. My set was setup along with my internet hooked up in under 15min. The Technicians also walked me through on how to use the remote and the apps

It's a great tv. Has a beautiful picture. Easy to work.

The agents removed the TV from the box installed the stand and put the TV in the place that I requested and then they set the internet up and went over with me the basic use of the controller and settings. They were very through with my set up. When they were done they cleaned up any mess they made and removed the box the TV came in. Job well done Geek Squad!

We were extremely satisfied with our in home installation service. The technician exceeded out expectations with the time he took with us and the deep knowledge he had with the product and it's operating system.

The guys that showed up were very good. They listened to what I told them and did a great job setting up this huge TV and not damaging it. I did not give them five stars because they left plastic film on the panel edge and they should have known it was there and removed it. But they were otherwise quick and professional. I would recommend them to anyone getting a panel tv larger that 55' because they are big and thin and easy to damage.

Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.