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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 18,772 reviews
  • Rated 3 out of 5 stars

    SUMMARY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech wass courteous and competent. However, he showed up unannounced 5h orior to the beginning of my scheduled time range, catching me off guard and not cable to organize my complete list of preparatory issues/questions. Said he had to make a rush trip to Oklahoma so I was on the way. Did not hook up my DVD player and seemed anxious to adjust an issue when he thought he was thru even though he did fix the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QN90C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up TV, with internet connection, and the cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Delivered as scheduled. Fast and friendly. I will recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new tv in bedroom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the work done by Geek Squad team. They were friendly and efficient. Very helpful in making sure I understood how new set-up would work. Also helped me understand new remote operation. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new Samsung TV in. A professional, helpful, caring way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was very professional and courteous and did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thorough in diagnosing the issues affecting our system after remodeling, ensured everything was connected properly snd working without any issues these guys were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were very professional. They installed the system and showed us how to operate everything. Answered all our questions and cleaned up after themselves. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and Rickie installed and set up my TV quickly and efficiently. They were friendly and explained all the features and how to use the remote. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it if you're an old lady :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and worth the price. The guy was very nice and social. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic! He was fast and good at explaining how things work. He was on time and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv and hauled old one away-GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv VERY NEATLY along with moving an older TV to another room ___ GOOD work all around!!!! We later called one of the installers for some program info. He was very cordial in his response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad installer was very friendly and professional. He set up the tv and made sure it worked perfectly. He explained everything about the tv to me and made me feel very confident in the setup.. Couldn't have been a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the geek squad team is very professional and handled my 100 inch TV carefully. The installation was smooth and the staff also show me how to use my new TV. I am very satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves the day again !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service rep installed and demonstrated my new TV !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our TV. Had to have a second geek squad come. He was very knowledgeable and explained so we could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service went off as scheduled and person very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new TV - a blessing for this elderly, tech challenged couple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks took two of my monster TV's away and set up my large Sony Oled in the existing space. Everything went smoothly and professionally. Unfortunately, cannot use my DVR player because it's an antique. Will be in to purchase a new one.

    I would recommend this to a friend
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