Customer Ratings & Reviews

Was a hit and miss. We had a couple TV installs done and 1 of the subcontractors they sent just wasn't very good. 1 mounting bolt is even installed at an angle and i have to fix it, and he was rude. The other 2 calls we had the Squad guys were great

Everything works great after the SQUAD set up the TV, DVD PLAYER and my NEW HEADPHONES.

Excellent service. The Service Technician was on time, explained what he was doing, and patiently provided instructions. As senior citizen we needed more specific guidance and the technician provided what we needed. We have Total Tech program and have never been sorry since the service is excellent and dependable.

The agents went over everything perfect ! Made sure I understood the operation .

I purchased a television and Home Setup service as a house warming gift for my sister and companion. They raved about Will, their Geek Squad Tech. They said setup and removal of packaging materials was superb. Will patiently and thoroughly explained the new features and operation of the television. Bravo!!

The guys came in clean, went right to work, talked me through the process, even suggested that I could have had a wall mount in lieu of the cabinet I purchased for the TV -- and they offered me a 10% discount should I order such installation from them rather than from the store. I can rate them as 100% helpful. Of course I could have done it myself (I kid myself -- and you), but it would have taken days and it wouldn't have been done so correctly (and I would have turned the air blue, irritating my wife). These guys aren't just good -- they're superb!

Very quick set up and removal of all the packaging. Above excellent service.

Friendly, professional technicians. Knowledgeable, quick set up and easy to understand instructions.

I would highly recommend my TV installer. He did a great job hanging my TV on the wall and all wires are hidden. The installation was the only good part of this TV buying process. The best buy store did not give the necessary parts needed, to my installation guy. He had to leave without installing my TV because of not having the parts. I had to wait 7 more days before I could get the TV installed

My 50”TV was delivered and set up correctly. I have no problems at all. Thank you,

The Geek rep arrived early, and worked diligently to restructure our modem/router wiring for our new Roku TV hookup. He then took additional time to set up the TV, which had been scheduled on a different day. So glad to have his expertise and get it done all at once.

Geek squad was very professional in installing my new Sony TV. They set it up explaining how everything works and answering my questions.

The Geek Squad was very helpful delivering the TV, setting it up, showing me how to navigate with the remote, and answering my questions. They went through it all quickly, so I had to have them re-explain a few things, but they were patient, friendly, and accommodating.

The Geek Squad showed up on schedule and quickly and professionally installed the TV, including responding to any questions on operation, for immediate usage

We were having trouble getting the DVD player and Netflix to have sound. I had called LG customer support to no avail. Looked for a you tube video. Nothing. Justus and another gentleman with the geek squad came out and had it working in no time. Thank you both. We also had 4 remotes. They showed us a universal remote which we bought. They set everything up and taught us how to use it. They would show us and then have us try it. Smart, quick, considerate guys. Very happy with their service

Two members of Geek Squad came to install a TV bracket as Set up the TV preferences. They were very helpful in how to use our remote and channels! Highly recommend.

The team installed and set up new TV. They made sure to show me how to use it and they removed old Tv.

Great Picture, easy to use. Dustin and Audrey did a great job setting up and teaching us!!

TV placed on stand and connected. Antonio and Evan took their time and answered all of my questions, explained everything so I could understand about the smart TV and control and gave me time to write some of t down. They did not rush me, make me feel stupid or anything negative. Both were delightful young men, patient and friendly! I have a friend that will be buying a new TV and using the Geek Squad to have hers mounted on wall.

Easy to use easy to program very clear picture it brings all the cables needed