Customer Ratings & Reviews

This was perfect. All I had to do was point especially for 85 inch TV replacement, and the two gentlemen that came was professional as can be. They need a job quickly swiftly they asked plenty of questions to satisfy the needs of my installation and everything went well.

The Geek Squad Team installed 3 TVs, a sound bar and a Sonos system with outdoor speakers. Their workmanship and knowledge of the systems was excellent. The installation was professional. The lead Tech Dave is highly recommended.

I cannot say enough positive things about my Geek Squad experience. Nick and Vern were so knowledgeable, professional, courteous, neat and went above and beyond to make sure my job was done correctly. They arrived very promptly to my home in the morning. One of the mounts I purchased from the store was too large for the job. Nick suggested a smaller option and, because they had time in their afternoon schedule, they brought the smaller one back to my home so that my job was totally completed in one day. I cannot thank them enough for the great service.

Agents worked diligently on connecting new 83” TV and soundbar system , mounting, and connecting devices.

Agents did a great job mounting my television and they installed it quickly

GEEK Squad did an outstanding job. They were quick and able to fix and install my TV on schedule. I was very impressed with their knowledge and efficiency.

The Geek Squad did an amazing job installing and setting up the tv

Service was phenomenal and I have to give credit to the technician who installed and set up my 50' inch TV set. He was awesome!

I had the pleasure of having my 75" Sony Bravia installed by your geek squad. There were very knowledgeable about the Sony brand. They hung my tv quicklywith precise measurement making sure it was secure on the wall. They gave us instruction on apps and how to keep theTV updated when necessary. Great ambassadors of Best Buy!

Geek Squad Agent Herbie was great! He took great care to connect everything correctly and safely, and made sure that we had access to everything we had access to before the installation. He exhibited a vast knowledge of the technical aspects of his job, and was friendly to boot! He showed up when he said he would.

First, I would like to thank Jeffrey Witt for his promptness and expertise installing my wall mount and cord cover. He gave me great suggestions to prepare for this service by telling me which extension cord to purchase ahead and at what height to install the tv. He called ahead to let me know when he would be here and he arrived on time. I love the tracking app. It tells you exactly where he is in his travels and when he will arrive. Love it! He left his card and advised me to call if I had any questions. Also, at the last minute I added a tv and Jeff was able to bring out the tv and handle the transaction in my home. So convenient. Thank you Jeffrey and Best Buy.

This is a very heavy mount. May be overkill for my 65” but I do like to be able to get behind the system. The install went smoothly although there was confusion and contradictions between customer service and sales regarding pricing and service scope of what was and wasn’t included. This isn’t a cheap service to begin with, I didn’t like feeling like was being upsold during installation with cabling or mount upgrades.

The Geek Squad crew, Barry and Sonny, were absolutely amazing. Knowledgeable, professional, and efficient. Could not have asked for anything better.

Excellent job by John and Larry ! On time and quality conscious.

Excellent service today we had Josh , last time we had Matt and Angel for installing and hanging our 55 inch TV . They were so thorough , efficient and extremely knowledgeable. When we bought the TV we thought the install price seemed a bit high, it after our experience it was worth the money. You are lucky to have such wonderful employees

Fantastic knowledgeable workers who made the mounting job look easy! Highly recommend!!

I recently had the pleasure of experiencing an outstanding service from a team of professionals who expertly mounted our TV. From start to finish, the entire process was seamless, efficient, and truly exceeded all our expectations. Right from the initial consultation, Justin exhibited a remarkable level of knowledge and expertise. They took the time to understand our needs and preferences, offering valuable insights and suggestions to ensure the best possible outcome. Their friendly and approachable demeanor immediately put us at ease, creating a positive and comfortable environment for collaboration. On the day of installation, the team arrived promptly, equipped with all the necessary tools and equipment. Throughout the entire process, Justin and his demonstrated exceptional professionalism and a genuine passion for their work. They patiently answered all our questions, providing clear explanations and helpful advice on how to optimize our TV's performance. Their dedication to ensuring our utmost satisfaction was evident in every interaction.

The agents were soo professional, but friendly. Setup was efficient and fast. They explained things clearly and answered my questions, proving that they know what theyre doing. Their thoroughness was impressive. Id recommend the Geek Squad in a heartbeat.

Great service, so very helpful , very personable.they went way over the required services would recommend the setup to anyone! Excellent,

Great job, efficient, clean and knowledgeable. Thanks Geek Squad.