Customer Ratings & Reviews

Both technicians were fantastic!! I cant remember their names but very professional and knowledgeable ! Everything was done expertly I think one was ryan

There was a slight mix up in the original order that required a trip back to BestBuy to fix. The installer was very understanding and offered to come back after his next install was completed in order to avoid rescheduling on a different day. Once the correct product was on site he returned and hung our new TV and sound bar quickly and carefully, then talked me through how to operate everything. Great experience.

The installation service for my tv was worth it. The people who came were very professional. They had to put a hole in my wall to run a cable through and did a very professional job in a short period of time. They answered all of my questions.

The techs that mounted the tv on my patio was very knowledgeable and professional.

The Agents were very professional. They were very knowledgeable and they mounted my television without incident. They kept the area clean while they worked.

Absolutely the best, the 2 guys that set up my new TV were awesome. Professional job on mounting it on the wall. No mess, no fuss, mounted , balanced and fine tuned. Couldn't ask for more.

Geek squad thorough attention to detail and adapted to change from wall mount to table top.

Great job on the install and set up! The technicians took the time to give a a quick tutorial!

The Geek Squad techs delivered the tv, completed the set-up within the existing system - including desired apps, synced up the remotes and patiently explained all the operational/navigational steps to my mother in-law - they were very courteous and efficient but not rushed. We were very pleased with the process and the two agents.

They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

excellent service; very helpful, knowedgeable and pleasant.

Being a Total Tech customer used to bring great value. While I truly needed assistance to install my tv mounts & tv's I could barely contain myself at the cost to perform the service for each installation on top of my annual membership of which I do not use the services of their techs-perts every year. The installations were completed and I am satisfied it was done I am still absorbing the total cost in all matters of deep breaths.

The Geek Squad technicians were very friendly and did an excellent job of installing and setting up our new television, stand, and sound bar. They explained the operation of the new equipment very well and answered our questions. Our only disappointment was we could not make a telephone contact with them afterwards about a question we had so we had to do so bu contacting the local Best Buy tech people.

The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

It was done excellent. The team team did a great job. Explained everything they were doing and was efficient

We had awesome service the tv stand is great and tv works good

Adam and Clifton are a great team. Very knowledgeable, efficient and pleasant to talk to. They set up the tv, connected the soundbar and woofer to the one remote. Made sure we had working apps and answered all our questions.

The Qeek Squad mounted my Full Motion Wall Mount, 65” TV, Sound Bar, and DVD player in about an hour and a half. Excellent job!