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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 38,670 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came over to set up our brand new TV and Soundbar and In wall extension did a very professional job. He ran the cables inside the wall and also installed the Soundbar...as seen in the picture below.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Totally Awesome Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fantastic! They were knowledgeable and quick. And the mounting suggestions were spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and did a great job mounting and connecting my new TV. Well worth the membership to get everything correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy over the year have been a very satisfying store for electronics and other needs.Thier customer service have been great soon as I entered the store they welcomed me what great hospitality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They got here early and helped set everything up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 85 inch TV and they where the nicest agents. They hooked us all up and even let us know what sound system would be best for our Samsung TV. Picture below was after they put up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and did a awesome job mounting my t.v. Great guys and really nice. Would do again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fab job on the installation with existing wall bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch flatscreen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are absolutely pros! Did a fabulous job on the installation and walked me through tips and tricks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from knowledgeable professionals, much better than doing it yourself, plus the Total membership made it a no brainer. I was moving, and the Tv installation was one less thing I had to worry about thanks to Best Buy. The 85” Tv I bought from them is beautiful, and just the right size for my living room. The installers even went over setup and provided some tips for operation. Very happy with their Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it & took 10 min to mount TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever seen in NASCAR how the tire crews switch new tires for the race cars extremely fast? Well, that's how it felt when Geek Squad mounted my 65" LG C1 OLED and I highly recommend. Not only did the service take less than 10 minutes, but they were very careful. They measured the entire length of my wall, and perfectly centered the TV as I requested. They also gave me advice on the height I would want the TV to be. I ultimately went with their advice. It's perfect. They took all the trash and boxes too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung 85”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad mounted our very large TV and also help set up the other TV in my daughters room. Excellent job from your BestBuy’s team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were friendly and polite and made sure my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure the installation was neat. They were friendly and polite and made sure my TV was mounted according to my specifications

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up crew did a great job ! Very efficient and timely in set up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt in the delivery very professional the warehouse sent me the wrong tv but they had no problem fixing the issue job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes all connections were done right ,and I am very happy with my new smart tv.The color is perfect,brightness. But the very best part is I no longer have a hue monthly BILL,I can’t said it enough,very happy with my smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad conceal mounted my TV professionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good and Conceal mounted my TV On studs very professionally. I would recommend them to my friends and family for sure. They were very knowledgeable and presented themselves and Best Buy in a good light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Centered the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Installed it in a tight fitting space that required a mount like this that can center the TV AFTER the base has been attached to the wall. Perfectly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was worth every dollar. Joe and Yadiel were great! They were professional, yet friendly. They were also very knowledgeable and were able to patiently explain the tv and remote functions. Thanks Geek Squad from Best Buy’s!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and the product was professionally installed and they even cleaned up afterwards. Once the product was installed geek squad even insured that it was tight and sturdy which I appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been trying to get my tv on the wall for years I could never accomplish on my own thanks bestbuy!

    I would recommend this to a friend
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