Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 1908 reviews
(1,908 customer reviews)to a friend
Customers are saying
Customers are positive about the knowledgeable and friendly Geek Squad agents who provide great service and are patient with customers. Customers appreciate the professional installation and punctuality of the Geek Squad. Customers are negative about the expensive services, occasional communication issues, unresponsiveness, and rare no-shows.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from Ryan. Prompt, courteous, very patient. Took time to explain and teach me how to use tv.
I would recommend this to a friend- Pros mentioned:Knowledgeable
Rated 5 out of 5 stars
Onsite Video Device Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up TV with mount and sonos arc sound bar 5.1. Very professional and nicely done. Well work it. They cleaned up. Discussed what they would do and asked for input. Explained how to use it afetr they were finished. Great sound from excellent speaker arrangement and chose color and placment to belnd with my decor and it looks and sounds fabulous
I would recommend this to a friend - Pros mentioned:Punctuality
Rated 5 out of 5 stars
Quick and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was on time and the setup was quick. He also gave me a quick tutorial on use of the dvd player. Very nice, good value
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad is the BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were fast, friendly, knowledgeable, and professional!
I would recommend this to a friend- Pros mentioned:Knowledgeable
Rated 5 out of 5 stars
The technician was simply fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived as scheduled, he was professional, courteous, and very polite. When he entered my home he was wearing little booties on his shoes to protect my carpeting. That blew me away. He explained what he was going to do and told me to sit back and relax. Before he left he checked everything to make sure my television and DVD was working correctly. Thank you geek squad!
I would recommend this to a friend Rated 5 out of 5 stars
Shawnee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bestbuy team mounted my “98” tv in my theater room and my “85” tv in my family room. They did an awesome job and connected my devices.
I would recommend this to a friendRated 5 out of 5 stars
Epson SilverFlex® Ultra ALR Screen 120 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My BB Agent Jimmy did a sensational job with this installation. He made sure it was done perfectly. Can’t say enough for his expertise, professionalism, communication and advice. Thank you Jimmy. The Epson ALR screen paired with my LS800 projector is just an incredible setup and I highly recommend you get the Epson screen to go with the LS800.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad hook up my Roku in 30min to both tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a wonderful job. I will always have the Geek Squad. They answered every questions need to known
I would recommend this to a friend- Pros mentioned:Knowledgeable
Rated 5 out of 5 stars
My lg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were extremely courteous and knowledgeable. I will definitely recommend them.
I would recommend this to a friend Rated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris and his associates set up my Sony 55”oled tv program and set up my sound bar All three worked great together Hats off to all three and Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Less than 20 minutes to set-up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how efficient these geek squad members can set up the tv mount. I love it and I no longer worry about someone knocking the tv over. If you think your tv is not safe waiting for the day it crashes to the floor try the wall mount and discover what peace of mind feels like. Charles Dickinson
I would recommend this to a friendRated 5 out of 5 stars
Install DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was prompt and very professional. A job done very well
I would recommend this to a friendRated 5 out of 5 stars
Ring Doorbell 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed an issue with the ring doorbell. Very quick. Went over a things to make sure everything was working correctly.
I would recommend this to a friendRated 5 out of 5 stars
Dashcam front and back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job no wires at all, and showed me how to use it. But might have to show me again
I would recommend this to a friendRated 5 out of 5 stars
Vcr and mesh installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my vcr perfectly and checked out everything to make sure it all worked. Also installed a mesh which is great. Internet works great everywhere in and out of house
I would recommend this to a friendRated 5 out of 5 stars
Excellent knowledge & service ! Kudos Geek Sqad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech rerouted the hdmi cables & everything is just fine
I would recommend this to a friendRated 5 out of 5 stars
Patrick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes the did do a great job one of the best jobs I have had this year I’m very happy with them
I would recommend this to a friendRated 5 out of 5 stars
Shawn and Matt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly. Three TVs, New receiver, Harmony for a sports room
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed ROKU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and explained how to use the Roku that I purchased at the store.
I would recommend this to a friendRated 4 out of 5 stars
The ORBI system is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now have have full WiFi coverage everywhere in my home and my back yard as well.
I would recommend this to a friend