Customer Ratings & Reviews

Excellent and knowledgeable service. He was very professional.

Donald was professional, knowledgeable and patient with my grandson and all his questions. He assisted me and was so helpful! Thank you for keeping us connected and safe during this time. I tell everyone how good you are and how great the customer service is, especially because of Donald and his multiple years of experience. Thanks, Karon

What I needed was a hook-up allowing my purchase of a computer (a replacement of a years old one of my deceased wife)...something I just couldn't do. The person who came did a wonderful (easy for him) job for me. I know it wasn't a challenge to what he would do...but it was something I couldn't do..

Geek squad did a great job. Was very professional and courteous.

Solved problems though I had to wait 2 weeks for the appt.

Marco (tech) did an excellent service on our computer .He removed the virus and explained what he was doing so that we could understand it.would we use the Geek Squad agaib ?? Yes we would.

The agent check my computer for the message I received. I couldn't use my computer. He couldn't find anything wrong. He check the computer for virus and remove what he found. Don't know what he did but I'm grateful that I can now open files that I couldn't

The agents came into my home and resolved my connectivity issues within 30 minutes. They were so professional, knowledgeable and courteous. This is one of the main reasons I have a Geek Squad membership. Personal help desk!

Agent was efficient and explained items, their functions, and how to adjust as needed

your agent was very friendly, took care of my problems on my laptop and gave some very good advice and help, thank you all very much.

outstanding service to from the person who showed up at my house. Fixed my issue in 10 minutes. After being with the online staff for 3 hours and not fixing my problem when they said they did.

i was very satisfied with the Geek Squad. Very professional.

Knowledgeable, professional and efficient repair of my iPhone e-mail. Thank you so much for your reliable and courteous service.

Files were backed up, virus removed, and files restored. Have not had any problems since service was provided.

I am completely satisfied with the services provided. The provider was knowledgeable and able to diagnose, develop and implement a repair plan that restored my device to its former state. The provider explained the relevant technical issues that will be of great help in the future.

My computer quit working during Finals Week, and I needed it to complete my online class. Vance came over that day and got my computer running enough I could finish my class. A real lifesaver!

The agents performed the update from Windows 10 to Windows 11. They did a great job!

The guys who took of my installation were definitely pros. I appreciated their time and assurance that all was working as it should.

Dan and Michael were excellent. Very professional and polite. Thank you Geek Squad!

I am a satisfied customer knowing that I can rely on a professional computer and technical person who has knowledge to assist me with all my computer devices. Very happy to have signed up for this service.