Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,277 reviews
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Installed my security cameras
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and gave me advice on my Antenna system I couldn't figure out. Me and my brother installed it with his advice and now I have more channels.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Security camera is very nice and exceeds my expectation.
I would recommend this to a friend
Rated 5 out of 5 stars
If only
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If the solar panels HAD worked with the Arlo cameras that we had purchased and now have, this would have been a great purchase. The technician took the solar panels back (for full refund) but advised us to buy rechargeable C123A batteries for the Arlo cameras (which we did, and which now makes the security cameras work).
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents mounted the cameras, installation is well done.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek squad always does a great job!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent knew exactly what he was doing. He did a great job and got it done quickly.
I would recommend this to a friend
Rated 5 out of 5 stars
Thanks Geek Squad!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jake did a great job with my installation of 2 Nest cameras. He was also careful to hide the cords and didn't bat an eye when we tested a few locations before permanently mounting the cameras. I really appreciate people that want to be there, doing their job. Completely professional and I wouldn't hesitate to have them do another installation.
I would recommend this to a friend
Rated 5 out of 5 stars
e.g., Geek Squad connected two Gemini devices quic
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents connected the two Gemini air devices that were sent to me for my two TVs for streaming; i.e., Samsung QLED 4K 65" smart TV; Samsung 19" TV.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the Geek Squad install my Arlo Pro 2, 4 camera system with base station. The people were competent and professional. I showed them where to install location wise. System works great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had all our Ring security lights and doorbell installed
I would recommend this to a friend
Rated 2 out of 5 stars
Terrible job
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has overall been a terrible experience. I do have the equipment installed now, however, the installation looks sloppy. I have wires connecting the camera & battery hanging loose. They should have mounted them right next to each other. I have an $800k home with loose wires hanging down on both front corners.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not good
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cameras on one of my installation s have cords dangling and are sitting crooked. I got TotalTech because my husband has an injury. Now hes going to have to get a ladder and fix it. I cancelled Totaltech and it doesnt give you the rest of the time you already paid for yourextended warranty. It just stops the day you cancel. I just didnt want to auto renew.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 6 Arlo cameras, 4 solar panels for the cameras, installation and we are at the $1,000.00 investment mark. It was installed in a manner where the security system does not function. Geeks should not install security camera systems without realizing the solar panel must have direct sunlight to charge
Thanks for taking time out of your day to share your thoughts with us. We would like to sincerely apologize for the poor experience. This is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
ARLO PRO 2 CAMERA & SOLAR PANEL NOT WORKING
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
YOUR SALES STAFF RECOMMENDED THIS CAMERA AFTER THE RING WOULD NOT WORK. GEEK SQUAD INSTALLED IT. NEITHER THE CAMERA NOR THE SOLAR PANEL WORK. THE SOLAR PANEL RESULTED IN "0%" BATTERY AND CAMERA CAUSED SMARTPHONE TO GO OFF EVERY TIME A CAR DROVE BY HOUSE.
I WASD WAITING FOR GEEKS TO COME OUT WHEN THE VIRUS CLOSED DOWN EVERYTHING.
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Hi there. Thanks for reaching out to us about this! I apologize that the installation didn't live up to our expecations. It's always frustrating when tech doesn't work the way we want it to. We are certainly living in unprecedented times and we appreciate your understanding. We'd be happy to come out now and take a look. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
Rated 1 out of 5 stars
Terrible installation service.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible service. The agent spliced the wires and only filed an insurance claim.