Questions & Answers
- Model:
- BN1500M2
- |
- SKU:
- 6165881
Highly rated by customers for: Overall Performance, Battery Life, Ease of use
$179.99Your price for this item is $179.99
Comp. Value: $214.99
The comparable value price is $214.99
Page Showing 81-100 of 222 questions
Q: QuestionMy APC Back-UPS doesn’t power on. I haven’t used it in a long time, however I kept it plugged in, just in case. Could I have damaged the battery connected in the back and need to replace it?
Asked by NoPower.
- A:Answer Thanks for the response. I found a YouTube video that recommended I take out the battery and reset the APC Back-UPS by pressing on the power button for 10 seconds and it worked. My APC Back-UPS is working again.
Answered by Anonymous
Q: QuestionWould one of these units be suitable for a battery backup for an aquarium
Asked by Johnny5.
- A:Answer Yes
Answered by Alan
Q: QuestionWill this provide enough power for a aquarium hooked up to to a canister filter, and heater?
Asked by Jdoehring312.
- A:Answer Yes, depending on the size of the heater.
Answered by Alan
Q: QuestionWhat the XS stand on the model number stand for XS 1500VA
Asked by William.
- A:Answer Thank you for considering our product. For Back Ups product of ours, we got different family or category of our units and one of those is XS like BX1500G which commonly available thru our Partner Resellers. Hope this answer you inquiry and have a great day ahead.
Answered by APCProductSupport

Q: QuestionMy system alarm went off battery died how to recharge
Asked by Duane.
- A:Answer The battery will recharge automatically when the power is restored
Answered by Alan
Q: QuestionI just purchased the back ups 1500 (BN1500M2) unit on April 4 of this year. Went away for 2 weeks and upon arriving back the unit does not turn on
Asked by bob.
- A:Answer If you have it plugged in and the green light is on it should work. If the green light is not on and your outlet is good it may be that you had some kind of power surge that killed it. This is a surge protector. If something too big goes through it , it will be sacrificed to protect your equipment from being burned out. I had to replace a smaller unit a month ago because a lightening strike near by ran through the internet able , then the APC. The APC was killed but my computer and other equipment was spared.
Answered by sjbuck
Q: QuestionLooking for something to act as a temporary power source for an oxygen concentrator that runs approximately 480 watts per hour. Only need it to power for about 30 minutes to give patient time to get to the portable oxygen. Will this work for this purpose?
Asked by Cmoore.
- A:Answer No. it can't do it. Small UPS systems will go 5, 10, 15 minutes max at 450 watts load. Also, please specify more info. The real answer is rather technical for a small space but I'll give a try Electronics don't draw "watts per hour" as shown so the units in the question are sort of a typo of wrong units. Does it draw 480 watts when it's on? then that is Watts and nothing to do with time. Watts are a steady state unit. there is no time. However, we can include time data and then we have new units such as Watt-hours which is not the same. If it draws 480watts steady when on ... then the total energy or watt-hours depends how much of the time does it run during the hour. We call that duty cycle. If its' on half the time then its' 480W at 50% Dc (duty cycle) is like 240Watts for the hour or 240Watt-hour If however, you changed the units accidentally in your question and you really meant 480 Watt-hours then that's totally different and the math is different. Assuming it draws 480 "watts" steady when running. No, the APC 1500VA UPS can't do that. not that long, with a large 480 watt load. The APC 1500VA UPS can do 900Watts max, but only for 3 minutes. They printed 1500VA or Amp-hour because the number looks bigger. but it's really 900Watts max in normal power units. Higher grade units rated at 1000VA at 1000Watts are more powerful than this one. Runtime from APC 900Watts for 3minutes 450 watts for 11 minutes 200 watts for 30 minutes So if you device takes 450Watts and remains off most of the time then it could do a while, but realistically, NO, it can't do it. The UPS will run itself down anyway in just over an hour even with no load due to internal losses. If your device pulls 450Watts ( that's a lot) then it will be dead even faster in about 10 minutes. You need a much larger UPS, A smaller or more efficient O2 generator or a gas generator with a real AC sine wave output. or connect an AC inverter to a much larger battery or 12V from a vehicle that you can leave idling for the hour. If it's medical equipment and it has a motor in it, it's not going to run well on a stepped, modified.. sort-of sine wave on a device like this. This particular UPS only has a sine wave output when the power company is on. when it goes to battery it's not a real sine wave. As per the APC site it calls it a "Wave type: Stepped approximation to a sinewave" Not a sine wave. AC motors do not like square wave or sort of rough sine waves with peaks on it. Motors run slower and hotter unless it's a correctly shape, smooth sine wave. You need a REAL AC sine wave and they do make those on higher end UPS devices, but this one isn't at that level. Most UPS devices don't really advertise it correctly either so that's misleading. many of these say Sine wave output, which is only half true. It's only a sine wave when it's NOT on battery power. then when you need it, it's not a sine wave, and they don't make that spec easy to find. If it says stepped approximately or PWD (pulse width modified) then it's not really a sine wave. A UPS is not the right solution for a medical device with a motor in it. You need a much more powerful solution with a true AC 60Hz sine wave. You can get a real true, sine wave UPS but that's costs 2-3x more than this one, look up 5SC1500 + sine. That will be closer to the right product and that has a REAL, true AC sine wave when on battery power so it would run the O2 smoothly for a while, but that's still not really big enough. Big industrial UPS can come in any size, 2Kw, 300,000 Watt etc but it's better in this case to simply get a larger deep cycle battery and connect that to an AC inverter. That would be far stronger. Folks that install Solar power for homes can tell you all about that and get you setup perfectly with the right hardware. No, it's not solar, but those folks know all about deep cycle batteries and AC inverters and can install it safely and get the right hardware to run it for 1 hour, 2, or whatever you want. A computer size UPS is not the right device for what you need. For example get a 1000Watt true sine wave inverter that runs on 12V or 24V DC. Connect that through a fuse for protection (around 100A or 50A depending on the load and how many batteries). You will need more details but that's the basics. Talk to residential solar inverter installation folks. they can set you up with a 12V charger, battery, inverter, AC outlet, protection fuses or breakers and a way to switch it over to backup power. They have hardware to do what you need and can run it for an hour, 2 hours or even a week if needed. They could even power the whole house if you want but that's a bigger project.
Answered by mrda
Q: QuestionCan this unit be use as a battery backup for a basement sump pump? How long would it power a sump pump?
Asked by SteveG201.
- A:Answer Thank you for your inquiry. The previous posters are correct. We do not recommend connecting our units to loads that can change. There is a chance that the UPS would become overloaded if the power draw would go over the supported 900 watts. We also would not recommend using the unit in a wet or damp environment. High humidity would damage the UPS.
Answered by APCProductSupport

Q: QuestionHow much do the batteries cost?
Asked by GaylaD.
- A:Answer The BN1500VA uses two 12v 7Ah batteries in series, which are in a pack using some plastic bonding brackets and wire loops to connect the batteries. You can buy a replacement pack directly from APC, but they're going to charge you a premium for it. I always rebuild the packs with individual batteries and save a lot of money. As for how much the individual batteries are, it depends on the brand and the time you buy them. SLA batteries are like gas, the price goes up and down all the time. But the range is generally $20-$40 per battery. I would recommend Yuasa, Power Sonic or Universal Battery. I would avoid the cheap no-name batteries.
Answered by GGigabiteM
Q: QuestionDoes your software need to be online/connected to function? In the event of a power outage, I just want a solution that will gracefully shut down the connected components. I do not need remote access.
Asked by Newb.
- A:Answer No it does not. If you install the software from APC it will shut down your devices at when the charge is low.
Answered by Auford
Q: QuestionCan this power hospital bed? And for how long?
Asked by Sam.
- A:Answer You need to specify which hospital bed brand and the model. Look at the label on the side or on the motor and read what the volts and amps says. The short answer is probably it can do it short term since the bed is off most the time. But, AC motors (and hospital equipment) don't run well on a modified sine wave with voltage spikes. This particular UPS doesn't have a true sine wave output in battery mode. It's only a sine wave when the power company is sending power to it. then on battery mode it makes up a rough, stepped approximately of a sine wave that's kinda close, but not. Any UPS running a PWM (pulse width modified) output or stepped approximation of a sine wave aren't really a sine wave. Devices with AC motors do not run well on rough, inconsistent voltages and they tend to run slower, hotter and not as long. In the end, if you press the UP button on the bed for 4 seconds to raise it, it will probably go (depending on the load) but it won't be able to do it very long and it will be noisier with more a hum noise. The UPS will also be dead in 1 -2 hours since they use power internally any time they're running on battery and it will run itself down just sitting there if the power is out. If the power is out for 2 hours it will be dead. The only way around that is to use it briefly as needed and turn it back off. It can sit for days ready to go if you leave it off. then turn it on, run the bed up-down and turn it back off. If you leave it running while the power is out it will run itself down very fast. Also note most of these have a slow battery charge circuit (to avoid overcharging) so it'll need all day to recharge if it's ran down. Ideally get a true AC sine wave unit such as sine model 5SC1500 from another brand (it rhymes with Eatin') Those are higher grade than APC and you need to look at or share the electrical ratings shown on the bed so people can advise on an appropriate model that would work for your application. Otherwise that's like asking what oil filter fits my engine but they didn't say what vehicle they have. They also make real hospital grade UPS devices that work well, and naturally they cost a LOT more since those are better built. Look for a UPS that says at least 1000 Watts, true sine wave while on battery. No, not 1000VA which is a lot less due to a bit of cheating on the math. They are often misleading and they print sine wave on the box but that's only when it's on AC power from the wall. Anyone can do that. You need a real sine wave when the power if OFF. Not when the power is on anyway. Read the specs, more details, etc and be sure that battery mode has a true sine wave output such as the model listed above. APC makes some with a true sine output as well but for critical applications I would get the best you can like the model listed above or a real hospital grade unit. If you were running a laptop or PC with a switch mode power supply that says FPC (power factor correction) those don't care about it being accurate on the output. But anything critical or devices with a motor need the right waveform, Not an entry level unit.
Answered by mrda
Q: QuestionI hooked up everything and It will not show any icons on the front display screen. I hold down the display button and it beeps...then I hold it down again and it beeps again and can see a barely visible backlight but no icons
Asked by spyfox.
- A:Answer to turn it on just click the button. The beep may be the shutdown beep when the button is held down. One thing to try is to unplug the power cable and disconnect the battery for ten minutes then connect the battery and plug it back in. Sometimes the controller gets confused.
Answered by JamesB
Q: QuestionDoes this model have the same specifications as the BR1500G required by ATT for U-verse internet service?
Asked by Paul.
- A:Answer Both UPS units have similar capabilities, both units are also complete overkill for said application. AT&T probably specified the unit because it being overkill would allow the U-Verse service to run for an extended period of time during a long power outage.
Answered by GGigabiteM
Q: QuestionIs it possible to have the green led light on the power button turned off? It is very bright and I am using it in a home theater setup.
Asked by Goten.
- A:Answer No, it stays on unless you unplug it and push the button to turn it off. You could just turn it off but I bet you want your equipment protected. If it bothers you just put a sticky note over the space. That way you can remove the paper when you need to see the indicators
Answered by sjbuck
Q: QuestionWill this run a oxygen purifier, it pulls 580 watts. If so how long. Or do you have a better recommendation.
Asked by Jay.
- A:Answer At 580 watts... No. it won't. It will run for a couple minutes at best. Even with a new battery the APC BN1500 can run a max of 7 minutes with a load of 580 watts from the charts on APC's web site specs for that model. This is not the right product for a heavy load like that. It's a decent UPS but not intended for a large electrical load. Other options include getting a much larger, dedicated backup with deep cycle batteries or perhaps bottled oxygen for use in emergencies. Medical grade battery backup that can run for 8 hours costs $2500 for example out of the few I looked at. They cost a lot more because they are far more powerful and can go for several hours or days in some cases. Powerful battery backup like that are physically larger that can run quite a while often weigh 40lbs or more. There are many to pick from and you need the real deal. APC battery backups are intended for small loads like a computer. A UPS at this price point will run itself down in 1 -2 hours even with no load due to internal losses. They can be very handy for WIFI or your Internet router during a power outage, but products that draw a heavy load like an O2 purifier need a much higher capacity.
Answered by mrda
Q: QuestionCan this unit be monitored online remotely via the internet?
Asked by Monitoring.
- A:Answer You can monitor by opening the PowerChute app, however I don't see a way to do that remotely. I would contact PowerChute to see if there is a way.
Answered by Russ
Q: QuestionCan I plug a power recliner in this & when the power goes out, be able to work the recliner?
Asked by Anonymous.
- A:Answer This UPS will fully support your ability to work the recliner when your power goes out. The amount of time that you will be able to use your recliner is dependent on the power draw of your recliner.
Answered by JEverett
Q: QuestionWill this work to power a crap machine through the night
Asked by Kim.
- A:Answer Depending on how low of a wattage your machine draws. It can run my 1000w 3090ti running at full capacity for 5 minutes.
Answered by Droidem
Q: QuestionWill this work to power a chap machine
Asked by Kim.
- A:Answer If you mean a CPAP machine, they run between 30 and 100 watts, so yes. It will easily handle power surges and brief outages, but will run down after a few hours.
Answered by NCDave
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