Skip to content
Main Content

Questions & Answers

Your price for this item is $1,133.99
Clearance
Save $366
The regular price is $1,499.99
Page Showing 1-20 of 106 questions
  • QuestionI am waiting for this, what is the estimated date when you will have them for sale? HP - Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 (7TH GENERATION) - 16GB Memory - 512GB Solid State Drive Model: 15-BL012DXSKU: 5712363

    Asked by Shadowman.

    • Answer This site says availability is expected to begin on Feb 26. That'll probably coincide close to when Best Buy gets stock of it, though I don't know precisely. http://www.pcworld.com/article/3154010/computers/hps-2017-15-inch-spectre-x360-features-two-surprising-changes.html However, be aware that the '4K' display last year's HP Spectre x360 15 was fake, and it's possible this model also uses a fake 4K display. The display HP used in the 2016 HP Spectre x360 15 used the RG/BW Pentile matrix to cheat the ability to advertise the 4K UHD 3840x2160 resolution, without actually providing the full detail of the resolution. These false 4K displays actually look worse than "lower resolution" (3K 2880x1620, QHD+ 3200x1800, etc.) displays, all while unnecessarily stressing the graphics card to render a full 3840x2160 picture. https://www.reddit.com/r/Hewlett_Packard/comments/5lvjva/psa_dont_preorder_the_2017_spectre_x360_15_4k/ I would advise waiting until reviews for this model come in, confirming the display to be true 4K. Don't buy until you know that. If you don't want to wait that long, the Lenovo Yoga 710 is known to use a 100% honest true 4K display. http://www.bestbuy.com/site/lenovo-2-in-1-15-6-4k-ultra-hd-touch-screen-laptop-intel-core-i7-16gb-memory-nvidia-geforce-gtx-940mx-256gb-ssd-pearl-black/5579132.p?skuId=5579132 (you won't notice a difference between the i5-7200U and i7-7500U processors since both are dual-core CPUs within a few percentage points of each other -- they're just branded with different numbers that make them sound like there's more of a difference, and you can always buy your own 512GB SSD to replace the 256GB one with, for less than the price difference between these two laptops.)

      Answered by edit1754

  • Questionthe best buy product is 15-bl012dx whereas the unit with the "same" specs on the hp site is 15-bl075nr. is there any difference and why the different model numbers?

    Asked by mhf1.

    • Answer Best Buy gets HP laptops with specific model numbers that other manufacturers don't get. Same with Dell laptops. I'm not certain why they do it, but I suspect it is so you can't comparison shop. Most retailers offer a price match guarantee on the same product, but since nobody sells the same HP or Dell product that Best Buy does, and vice-versa, nobody has to honor any price match guarantees. Manufacturers do it with mattresses too. A Certa at Sams Club is not going to be the same model number as the EXACT SAME MATTRESS at Costco, or a furniture store. Every retailer gets their own model numbers.

      Answered by pblanton

  • QuestionIs there a slot to put the stylus pen in so it won't get lost?

    Asked by Michael.

    • Answer no slot

      Answered by happywithdel

  • QuestionI am indecisive b/w this and its 13 inch version. It's the first time I will be getting a 2 in 1 and am excited about tablet mode experience. But at the same time weight and size of this 15 inch machine is bothering me. Should I opt for it or not ?

    Asked by RDaniels.

    • Answer The 15 inch Spectre X360 is (a bit) heavier than the 13, but the additional screen size is a plus when working on artwork/viewgraphs/decks etc. What surprised me was, that, the Adobe PS software had almost microscopic sized text/tools when viewed in the high resolution display of the Spectre X360 15 inch. I did not see this in other software that used the pen. The color and usable viewing angle of the display is remarkably good. The 15 has more I/O ports than the 13 and also a SD card slot which helps if you are working on photos from your digital camera. There is a Nvidia internal GPU card that is CUDA compatible so you could (theoretically) run deep learning algorithms on it (tensor flow etc.). Sound is good from internal speakers, with enough volume to enjoy YouTube University e-learning or just video. I enjoy running/viewing dreamscopeapp.com with the color fidelity. Let me know what you think if you get one. Ajax

      Answered by Ajaxon6255

  • QuestionNot a laptop expert, so is this model pretty much a bigger version of the 13in one (HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive)?

    Asked by RiceFlower.

    • Answer Yes, it is the bigger option of that same computer. However there is 1 difference and 3 extra features. The 1 difference is this comes in a different color. It's like a very dark aluminum brown (looks dark grey from a distance) with copper trim. The 3 extra features is it has a stylus pen, a 4K display, and an Nvidia graphics card. So the extra couple hundred gets you those 3 extra features and a bigger size. It's worth it if you want to play some moderate gaming or do video editing or photo editing. Ifyou don't plan on doing any of those 3 then go for the smaller version.

      Answered by AndroidPurity

  • QuestionIs the graphics card going to be up gradable to the 10 series Nvidea graphics ?

    Asked by Angela.

    • Answer No, this laptop comes only with NVIDIA GeForce 940MX graphics.

      Answered by CommunityAnswer

  • QuestionCan you write on a PDF document or an attachment with the stylus?

    Asked by Chimmy.

    • Answer I don't own this computer, but I can confirm that you can effectively mark up a PDF document using any Windows 10 PC that supports a digital pen. This would include, of course, the latest HP Spectre x360 15-inch (and 13-inch) models. On my Surface Pro 3, I use the Drawboard PDF viewing app ($6) for this function. But you can also use lots of other apps for inking (fancy word for using a PC and digital pen as if they were a "real" pad of paper and pen), including the EDGE browser built into Windows 10. This capability is one of the most important reasons I would buy a 2-in-1 PC today instead of a traditional laptop.

      Answered by Chris

  • QuestionDoes this laptop have an extra internal hard drive slot to add a platter drive for extra storage? Is the included SSD a standard SATA or is it an M.2?

    Asked by Deuce.

    • Answer Nope - no extra room for a 2nd internal storage drive. This specific machine comes with a Samsung PM961 Polaris 512GB M.2 NGFF PCIe Gen3 x4, NVME Solid state drive SSD, OEM (2280) (MZVLW512HMJP-00000). If you go to the HP website you can configure the HP Spectre x360 with a 1TB M.2 PCle SSD. And the external SD card reader slot can accept any capacity SD card but don't be fooled by cheap versions of SD card vendors - stick with name brands and do your research.

      Answered by Ross44

  • QuestionI have 2 questions: 1) How long is the charging cord? 2) How much "blotware" is preloaded? After reading the reviews, neither of these questions have been answered (that I saw). Thanks for the help.

    Asked by GAgolfguy.

    • Answer The power cord that goes from the wall to the brick is kind of short compared to most. It's about 2.5 feet. The cord from the brick to the laptop is a little over three feet. The brick is not too large, but also not the smallest one I have had from HP. It's about twice the size of an Apple Macbook Pro brick. There isn't any HP-specific bloatware on it, but Windows 10 comes with some stupid games, X-Box crud and other "Trial" ware out of the box, no matter what brand of PC you buy. You have to go through and uninstall what you can. Some of it is not easily un-installed but if you go to the "Programs and Features" applet in Control Panel, you can take it all out. You also have to clean up the Start menu which is full of stupid junk. I also turn off Cortana so she doesn't constantly nag me about her abilities, but Microsoft are making that harder to do with each release. There is HP Support software installed, and of course all the necessary HP drivers, but I wouldn't call that "Bloatware". HP aren't taking a payoff from 3rd-rate software vendors to load the PC with useless software but apparently Microsoft are. That said, I like Windows 10 a ton. It's a huge upgrade over Windows 8, but you do need to spend an hour or so cleaning it up right out of the box. If you buy it from Best Buy though, you get a GeekSquad session for free, where you can get them to do that for you.

      Answered by pblanton

  • QuestionWould this computer be a good choice for an engineering student?

    Asked by Anonymous.

    • Answer I think it's good for engineering. If you need to use 3D modeling, 16gb should be enough but otherwise it's a good investment. I'm a college student studying biomedical engineering and I have an 2017 HP spectre 15

      Answered by CollegeFreshman

  • QuestionHow do you get rid of the high pitch noise associated with when the brightness is less than 100 or more than 25% and unplugged?

    Asked by Noise.

    • Answer exchange it.

      Answered by xmetrix

  • QuestionIs the hard drive bay accessible in case I want to upgrade the SSD myself?

    Asked by Anonymous.

    • Answer Yes you can. Case opens from bottom and the entire half pops off easily. you can add RAM, special SSD/HD replacement and other options that may not have purchased at the time. Research all options the model can provide from HP website then buy on the cheap when available.

      Answered by CPU1

  • QuestionWill BestBuy offer this same model with a 1TB SSD? or Can they special order it with a 1TB SSD?

    Asked by Risky1.

    • Answer yes

      Answered by mikey

  • QuestionDoes it come with any USB-C accesories?

    Asked by Pikarielimon.

    • Answer It did not come with any in the box. Just the power adapter.

      Answered by ajaeger

  • QuestionThe 2016 Spectre model had a huge issue related to overheating. Before I buy this laptop I want to know whether HP has resolved this issue with the 2017 model.

    Asked by Creed23.

  • QuestionDoes this computer have an SD slot ( for camera card)?

    Asked by TerryKHP.

    • Answer Yes.

      Answered by ReactionOne

  • QuestionPlease describe in detail how to remove base enclosure. Only 6 screws are visible.

    Asked by Ross44.

    • Answer GOOGLE IT, THAT'S WHAT I DID TO CHANGE TO DUAL SSD DRIVES.

      Answered by JACK

  • QuestionHow would this laptop handle things like 3d CAD work (i.e. Solid works, Inventor ect...)? I intend on using this with Solidworks and am trying to decide between this and the samsung notebook 9 pro.

    Asked by brewjo99.

    • Answer You should look at the spec requirements of your software. The NVidia chip on this guy is far better than the intel chips you'll see in a lot of laptops but not as good as the NVIDIA chip that is in the Yoga 720. (similar price)

      Answered by ssnygg

  • QuestionDoes the pen and touch screen work well with Adobe Photoshop?

    Asked by Wondering.

    • Answer The included pen is not as sensitive as the Bamboo pen they sell here, but it's decent. Using the Bamboo Microsoft Ink pen on this computer is not as sensitive or smooth as a wacom tablet but it's not bad. Neither the included pen nor the bamboo pen allow you to turn the pen over and use it as an eraser. The buttons can be programmed to be activators for erasers, but holding down the button while trying to erase with precision doesn't really work well at all. It's just too cumbersome. I found that the combination of touch screen had good and bad things about it. Zooming in and out was easy, but I found that I accidentally touched random stuff on occassion. The pen detects pressure level does not detect pressure ANGLE which will affect some of the brushes you may want to use. I am used to using wacom tablets and found that I missed the quick access buttons and sliders. The computer is also just slightly too heavy for drawing in some configurations (like reclining with your legs propped up and the tablet on an angle so the corner jabs into your belly.) If you use it with the keyboard open, you won't have a good drawing angle. If you use it folded over like a tablet, you will miss out on keyboard shortcuts. So it's not a perfect tool, but it's nice to be wire free, and the processing power is fine for photoshop.

      Answered by ssnygg

  • QuestionDoes the keyboard light up when used?

    Asked by Anonymous.

    • Answer You turn on / off the keyboard backlight with a specific key on the keyboard. Once you turn it on it will stay on until you turn it off. In other words, the backlighting does not turn off after a period of inactivity and then back on again when you start typing.

      Answered by Hannes

Shopping Assistant