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  • Question*Does the hoses & cord come with it? *What size comforter will fit in it? *Is there a need for a vent? *Will the room heat up &/or get humid when in use?

    Asked by DiDee.

    • Answer I've owned 2 separate versions of the LG ventless washer/dryer. It really doesn't do well with very bulky items like quilts. Twin maybe, but definitely not our Cal King. I love this machine. You just need to be organized about your sorting and know which load is next, since it can dry half of a washed load. So frequent smaller loads are better. But since you don't have to move it from one box to another, you run a load while at work, run another load while doing dinner. Run another load overnight. It's easy. The one BIG downside is that no one can repair it!! It's YouTube and ordering parts. Even when it was under warranty LG had no one to send. The closest company it could recommend was over 50 miles away and they wouldn't even come if I paid extra for the travel time. You are on your own unless you call LG first and ask WHO repairs it and what their number is. Personally, I'm used to YouTube but I'm not sure I'll do it for the next machine. This kind of machine is very common in Europe, and I used it in an old building in VA where you couldn't punch dryer vents in the walls. It does not make the room overly hot, but the dry cycle takes a little longer. The laundry does not come out wet but there is a moment where it feels damp because it's not baked dry. I just shake it out and it feels normal. Occasionally I have to air dry jeans if I washed them with thin shirts. Try to keep fabric types together. It's MUCH nicer on fabrics!! It's rough to clean dog hair out of, especially around the belt and especially if you have a golden retriever. Sigh. Still, it's a great investment, a good move to save water, electricity, and not pump hot air into a 100 degree yard.

      Answered by MarTeeNez

  • QuestionIs 120 o 240 wats?

    Asked by Anonymous.

    • Answer This LG 4.5 Cu. Ft. 14-Cycle Washer and 12-Cycle Electric Dryer Combo with TurboWash® Technology - Black, Model # WM3998HBA should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet...^IFV

      Answered by LGAnswers

  • QuestionCan this be hooked up to a kitchen or bathroom sink?

    Asked by Customer.

    • Answer The hot and cold water inlet valves on the LG 4.5 Cu. Ft. 14-Cycle Washer and 12-Cycle Electric Dryer Combo, Model # WM3998JBA are 3/4" diameter male connectors so if your kitchen or bathroom faucets can accommodate 3/4" connectors you will be able to connect them or you can look into using adapters if not. Your water supply pressure must be between 20 psi and 120 psi (138 – 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed. To provide optimum washing performance, the hot water temperature should be set at 120 – 130 °F (48 – 54 °C) and the cold at 60 °F (15 °C)...^IFV

      Answered by LGAnswers

  • QuestionHow to dry clothes separate from wash cycle.

    Asked by Anonymous.

    • Answer When you start the machine up the lights assume you want to wash, but just push the Dry button and it assumes you want to spin and dry (normal). If you push the spin button it turns spin off, and you can change dry normal to dry 30 minutes or 60, whatever.

      Answered by MarTeeNez

  • QuestionHi, Can I do a quick wash with 2 or 3 items(such as bras or underwear) and then a quick dry? how long would it take for the whole procedure?. Also, can we use it for drying only? like if something gets wet, but just needs to be dried but not washed?

    Asked by Anonymous.

    • Answer I have a previous generation model but it's very flexible. There's a 20 minute Quick Wash setting. You can do dry only, or spin & dry, Or wash only, or wash & dry (which spins dry first). Or you can just rinse and spin. There are a lot of ways to choose how it dries, too. By time (30, 60, 90, 120) or auto sense (normal, extra dry), or low temp. The only option it doesn't have is just air with no heat.

      Answered by MarTeeNez

  • QuestionCan you wash only so you can hang clothes outside on nice days?

    Asked by Mom22.

    • Answer Yes! I am very happy with this washer/dryer. It saves me so much space in my tiny laundry room, giving me room to keep dirty clothes next to it and a clear walkway in front of it. When you run a cycle in this washer you actually have to push dry if you want it to dry after washing, so it won’t just run a dry cycle unexpectedly. I only line dry my clothes and use the dry cycle to fluff them, so the dry cycle can also be used independently.

      Answered by Joey1099

  • Questionis this gas powered

    Asked by sunny.

    • Answer No! It runs solely on electricity; and the drying is ventless so literally all you need is this one machine, and the hot/cold water hoses.

      Answered by Tiggerlynn72

  • Questionwhat is the total time to for a wash and dry cycle?

    Asked by Cara.

    • Answer every load a large load of towels wash and dried goes about 3 1/2 hrs total for both but the machine is whisper quiet and very efficient. If you one to let laundry pile up all week this won't be the machine for you i my self do a load every few days and it works perfect for me as its connected thru the lg thin q app on my phone and ot alerts me when its done..... I love this machine

      Answered by kramer

  • QuestionHow is this better than the previous 3997 model? Is there any improvement on drying time / how long first it take to dry in average? What’s the closest machine to this without dryer?

    Asked by Anonymous.

    • Answer The LG 4.5 cu.ft. Smart Wi-Fi Enabled All-In-One Washer/Dryer with TurboWash® Technology, Model # WM3998HBA has a slightly larger capacity than Model # WM3997HWA. It still uses a Ventless Condensing Drying System and unlike the WM3997HWA, it is a Wi-Fi enabled unit with LG Thinq® technology features such as SmartDiagnosis™ (v3.0), Remote Start and Cycle Monitor and Energy Monitoring. You have to keep in mind that the drying capacity for washers is twice that of the washing capacity so if you wash a full load in this machine just as with the WM3997HWA, you will need to take half on the load out for drying otherwise it will take longer to dry. That is why even with standalone matching washers and dryers, the dryers have almost twice the capacity of their matching washers.Any of our stand alone Front Load Washers with a capacity of 4.5 cubic feet will be similar to this combo unit...^IFV

      Answered by LGAnswers

  • QuestionDoes this use a heat pump tp dry the clothes or a standard heating element?

    Asked by John.

    • Answer This unit uses a heating element. ^Daphane

      Answered by LGAnswers

  • QuestionCan you stop the dryer to fix some of the clothes on washer/dryer combo

    Asked by Merry.

    • Answer You can use the Add garment function to to add garments or remove foreign objects like coins or keys after the cycle has started. Pressing Add Garments pauses the cycle and the door unlocks. To resume the cycle press Star/Pause. The cycle continues automatically. ^Daphane

      Answered by LGAnswers

  • QuestionHow long does the full wash dry cycle take from start to Finnish

    Asked by Anonymous.

    • Answer It usually takes between 3-4 hours to do one load, depending on size of load

      Answered by Lori1b

  • QuestionHi will thus be able to wash a king size comforter?

    Asked by Scarletkises.

    • Answer A capacity of 3.8 cubic feet is considered as being large enough to accommodate most King Size comforters depending on their fluffiness. At 4.5 cubic feet, the LG 4.5 Cu. Ft. 14-Cycle Washer and 12-Cycle Electric Dryer Combo - Black Steel, Model # WM3998HWA will accommodate most, if not all King Size comforters. You should be able to load the comforter on the washer without having to stuff it in so it gets an efficient and thorough wash performance. If you have to stuff the comforter into the drum, it will not get washed properly....^IFV

      Answered by LGAnswers

  • QuestionI have an earlier model of this unit and love it! My only draw back is the lack of lint capture compared to a stand-alone dryer that has a lint trap. Has this model been updated in any way to better address lint capture?

    Asked by timsnare2.

    • Answer Best I can tell, no it hasn't. That is really my only complaint about it, as I can't seem to find a good way to wipe it out to get the residual left behind lint.

      Answered by cinderblock

  • QuestionHow many gallons of water does this use to wash an average load?

    Asked by LRW.

    • Answer Hi LRW. The LG 27 in. 4.5 cu. ft. Black Steel Ultra Large Capacity Electric All-in-One Washer Dryer Combo, Model # WM3998HBA has a Load Sensing system for determining the water levels for individual wash cycles. After loading your clothing items in to the washer and you have selected your chosen options, when the Start/Pause button is pressed to begin the wash cycle, the washer will first measure the load size to determine how much water to use for that cycle with your chosen options and it automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. Due to the high-efficiency nature of this product, water levels may be much lower than expected. This is normal and cleaning/rinsing performance will not be compromised. The washer has a total weighted per-cycle water consumption of 16 65 gallons...^IFV

      Answered by LGAnswers

  • Questiont are the specs? exact dimensions

    Asked by Anonymous.

    • Answer Please see the link for complete specifications on washer WM3998HBA, https://files.bbystatic.com/8RaZ8X8B5HVDvQrer06KKg%3D%3D/307c17b5-e3eb-41d0-9224-b9ea1d7886f0.pdf. ^Daphane

      Answered by LGAnswers

  • QuestionThere is water left in the washer after a cycle. Troubleshooting says check if drain hose is kinked or make sure your drain hose isn’t emptying more than 2.4 m above bottom of washer. I think the latter might be true for us. Can we get a pedestal to put

    Asked by Crc.

    • Answer Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

      Answered by LGAnswers

  • QuestionI just wanted to know if I can connect the drain hose to my bathroom sink drain or if the water drainage would be too much for a bathroom sink drain? Anyone know?

    Asked by Lilmol.

    • Answer The manual does not show a sink as an option for the drain hose. Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

      Answered by LGAnswers

  • QuestionWill a LG 3.7(106) Washer/Dryer Combo be effectively drained if it's drain hose is connected to the drain pipe for a bathroom sink drain?

    Asked by Lilmol.

    • Answer Do not install the drain hose with the end lower than 29.5 inches (0.7 m) or higher than 96 inches (2.4 m) above the bottom of the washer or more than 60 inches (1.5 m) away from the washer. ^Daphane

      Answered by LGAnswers

  • QuestionHow many gallons of water does this use in a normal load?

    Asked by KKAsks.

    • Answer The washer automatically adjusts the water use according to the size and weight of your load and according to your chosen options and chosen cycle for maximum efficiency. ^Daphane

      Answered by LGAnswers

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