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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2780 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,780 reviews
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. He did his job well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    the Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and skilled in setting up a complicated system. Sound system works great. No way could I set up this system with the receiver and the Harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lead Technician. VERY knowledgeable, kind and attentive. He went over and above on the service and saved me money. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad is always hitting the sweet spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arron and Gary are the genius Geek guys. They installed and mounted a large tv and it was a work of art and science. Every time they have been over to install tv or set up a sound system it’s been a fantastic experience and I always learn a few pearls from them. Many Mahalos guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Always ask for all paper work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was delayed but well done. I neglected to get the owners manual and warranty information. The set up was very professional. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    All stereo and tv items connecteed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, and connected all my stereo and tv stuff perfectly. It is a little confusing for me, but I am beginning to handle it. All the nasty wires are contained, and not all over the floor. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Agent was very helpful, friendly and did excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very knowledgeable, patient and explained the set up of the receiver properly as well as explained most of the important settings. Really appreciate his help and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad …. Awesome !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast…. Great work!!!! Would def use again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up of new receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new receiver and set it up with tv and direct tv box. Made sure everything was setup properly. GreT job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, competent, Installed with professionalism and a smile.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional They did a great job and were very thorough in their work

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Greek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeble and set up done to the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV& sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new 55” TV and sound bar & subwoofer quickly & explained how to access all controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitive bass woofer $499.00

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great sound, looks good, and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Courteous installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member was knowledgeable, courteous and well prepared. He communicated all the necessary information to make our use of the sound system, turntable, CD disc player and Sonos easy. It was well appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fix my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very professional . And they arrived on time very punctual. I very highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Onkyo receiver set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents finished setting up my receiver. It took the two them over two hours! They did a great job once they got here! It took four failed appts on their part before I got service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Representatives ROCK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so knowledgeable and personable. They mounted my televisions and connected my devices in a very short amount of time. I will definitely use them and recommend them to others going forward!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep was wonderful and knowledgeable. Highly recommend her for any electronic help! Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yeah Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad came on time, had my stereo going!

    I would recommend this to a friend