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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 7,349 reviews

  • Geek Squad Service at Home

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service !!!!! Glad I purchased the Protection Plan ... It came in handy ...

    I would recommend this to a friend

  • Computer Help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great help! I'm so glad I have this service. He was very patient with all my questions, and made me feel at ease with helping to fix or learn what I needed to.

    I would recommend this to a friend

  • IMac Fix

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in- home Geek Squad technician was wonderful! Next time I have a problem I will request him again. He was able to fix the problems the phone techs didn't fix after three phone calls.The tech took the time to explain things to me.

    I would recommend this to a friend

  • Geek squad wonder

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got better Wi-Fi service by have 1 more Orbi to my house (3 in total)getting a lot better coverage. made a great difference, thank you !!

    I would recommend this to a friend

  • Worked on printer and computer.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon was very knowledgeable, patient, and explained what she was doing. She was personable and professional. She arrived on time and resolved our issues.

    I would recommend this to a friend

  • Always great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as expected. I have recommended geek squad many times

    I would recommend this to a friend

  • great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job and follow up with my problem..................

    I would recommend this to a friend

  • employee was most helpful and fixed my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very well. He listened to all my questions and helped me to understand how to delete emails...questions about my phone connection...He was very patient, helpful and took time to help me. I would recommend him to any person. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Agent was good.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was profesional and curious. He explained alot of things for me.

    I would recommend this to a friend

  • Jason is the BOMB!!!!!! GEEK'S RULE

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and printer!!!! Handled. Tutorial given, whats not to like; the old guy; patience, i salute you Double agent 10 out of 10. Thanks

    I would recommend this to a friend

  • Geek squad on the job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made sure my pc was connected properly. Friendly and helpful.

    I would recommend this to a friend

  • Laptop & Windows Update Issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue was with new laptop and a Windows update that caused WiFi access to be omitted. Excellent Geek Squad in-store assistance & resolution!!

    I would recommend this to a friend

  • Expertise and dedication

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with me over the course of two weeks to get myiMac and software programs functioning properly. I really appreciate his hard work.

    I would recommend this to a friend

  • Geek squad helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Member aways has been able to repair and solve are issues

    I would recommend this to a friend

  • Thank you

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new hard drive installe. The rep that came was super knowledgeable an pleasant. Explained operating functions so easy to understand. Thank you Scott.

    I would recommend this to a friend

  • Geek Squad Comes Through

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed our problems with desktop, laptop, cellphone and printer. Very, very knowledgeable, friendly, and professional. A+!

    I would recommend this to a friend

  • My computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always your geeks quad is the greatest. I would always like to see the young man that came to my house to fix my computer. I am old and don't remember his name. He deserves an award for being a great young man. Please always keep up the great work.

    I would recommend this to a friend

  • My Turbo Tax CD was able to be downloaded

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem was resolved quickly & professionally by the friendly tech.

    I would recommend this to a friend

  • Home visit for tablet issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay was very patient and competent in dealing with my issues. I am very appreciative of his service.

    No, I would not recommend this to a friend

  • Printer/Tablets all checked out!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad fixed our printer, and checked out our tablets. The Geek squad is a God sent, well worth every cent for this service. Thank you Geek Squad!

    No, I would not recommend this to a friend
Page 102, Showing 2,021-2,040 of 7,349 reviews
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