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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 7,349 reviews
  • Pros mentioned:
    Efficiency

    Geek Squad house call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to work with knew exactly what I needed and preformed well.

    I would recommend this to a friend

  • Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived promptly at my home. They spent an appropriate time to hook up my new router and modem. They answered my questions and were very cordial to me as a customer.

    I would recommend this to a friend

  • Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad AGENT, JOSE DASILVA, FIXED MY IPs AND DID A GREAT JOB!!

    I would recommend this to a friend

  • computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice technician. Personable and knowledgeable.

    I would recommend this to a friend

  • Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work from the agent. Above and beyond what i expected.

    I would recommend this to a friend

  • Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. Went through whole computer to see if there was any problem. Removed unwanted or unnecessary items, answered all our questions with understandable answers and left us feeling sure that we were in good hands.

    I would recommend this to a friend

  • Geek Squad remedied unstable internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech, Matt, was knowledgeable and quickly diagnosed our wifi problem. He installed router extenders to provide full coverage 8n our house.

    I would recommend this to a friend

  • na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin handled the problems on my pc. I'm very satisfied.

    I would recommend this to a friend

  • Zoom set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped me set up my Zoom. Minimum of fifty characters is asking for me to comment when a short bullet comment would be enough. It will just make me loose interest in answer your survey.

    I would recommend this to a friend

  • Easy repair to PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was on time and took care of my issue. Thanks!

    I would recommend this to a friend

  • tv set up/program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job from start to finish. The rep made sure i understood and offered me assistance while correcting the problem.

    I would recommend this to a friend

  • computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend

  • Mark Clifford. Great patience, great expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Fixed everything, which was considerable. Email, Amazon, Printer. Wrote out procedures for scanning to email. Great patience for an 80 year old customer who hates technology, but needs it . john peterman

    I would recommend this to a friend

  • Geek squad support is SUPER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were easy to understand and helped me connect everything, They even assisted me with my iPhone!!

    I would recommend this to a friend

  • Computer Sunrise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is up and running. Thanks to the Geek Squad. It is not only virus but faster than ever. A happy Best Buy Customer. Thank you.

    I would recommend this to a friend

  • Geek Squad problem shot my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in helping figure out what was wrong with my computer. He was also very safe concerning covid-19. He knew what he was doing and that gave me piece of mind and no more stress from trying to figure it out myself.

    I would recommend this to a friend

  • Geek Squad solved my computer problems quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took great care to make sure I went home with a working computer. Three agents talked out the problem and took whatever steps were needed to help me.

    I would recommend this to a friend

  • the unknown intruder in my computer.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no, it was my new computer. However, it is back to it's old tricks again. I think that it is being controlled by an intruder. I've tried to discover, but did not have the necessary time to do it. I'LL try again when I have the time.

    I would recommend this to a friend

  • Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time very friendly and thorough .Would recommend this service

    I would recommend this to a friend

  • Excellemt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable and willing to answer questions.

    I would recommend this to a friend
Page 104, Showing 2,061-2,080 of 7,349 reviews
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