Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad technician fixed all my computer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician was excellent. He was able to eliminate all of the “unwanted stuff” that kept popping up. He also was able to connect my computer to my printer which was not an easy task. Thank you! Thank you!
I would recommend this to a friend- Pros mentioned:Service
Rated 4 out of 5 stars
Geek squad support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was prompt and very professional. Would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
glad to be a total tech member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a joy! Friendly service people, patient and willing to answer question for those of us technologically inept. Arrived on time and called before coming.
I would recommend this to a friendRated 5 out of 5 stars
They fixed all of my problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent cured all of the network needs. He was very knowledgeable about all of our hardware. He did an outstanding job. I highly recommend using this service,
I would recommend this to a friendRated 5 out of 5 stars
tv set up/program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job from start to finish. The rep made sure i understood and offered me assistance while correcting the problem.
I would recommend this to a friendRated 5 out of 5 stars
HELPED WITH E MAIL PROBLEMS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENT CLEARED UP MY E MAIL AMONG OTHER THINGS AND SOLVED SOME OTHER ISSUES
I would recommend this to a friendRated 5 out of 5 stars
Great help, fixed quickly. Thanks so much.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad person came to our house to help install a new desktop computer. He also answered several questions and was always very helpful and pleasant.
I would recommend this to a friendRated 5 out of 5 stars
Home visit for tablet issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jay was very patient and competent in dealing with my issues. I am very appreciative of his service.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thing to have for any electronic purchase. Peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super Nice.. Did a Complete Explanation. Even Showed & Had Us Do to Insure We Could Do it Ourself :-)
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service at Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service !!!!! Glad I purchased the Protection Plan ... It came in handy ...
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my problem in no time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my problem in no time. He knew just what my problem was.
I would recommend this to a friendRated 5 out of 5 stars
Security review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewing of security systems after hack. Very thorough review. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Computer Sunrise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is up and running. Thanks to the Geek Squad. It is not only virus but faster than ever. A happy Best Buy Customer. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Files saved after computer crash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived when expected and was able to save 3 files after my Win7 computer crashed. I am very grateful to still have those files.
I would recommend this to a friend- Pros mentioned:Service
Rated 4 out of 5 stars
helpful consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.prompt service along with helpful direction is what I have come to expect from The Geek Squad
I would recommend this to a friend Rated 5 out of 5 stars
Computer repair and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Nathanial was proactive and was aggressive at getting after my concerns. Ha!- I'd say "good for business". Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am grateful for the service and how efficient the agent was, thank you.
I would recommend this to a friendRated 4 out of 5 stars
the unknown intruder in my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no, it was my new computer. However, it is back to it's old tricks again. I think that it is being controlled by an intruder. I've tried to discover, but did not have the necessary time to do it. I'LL try again when I have the time.
I would recommend this to a friendRated 5 out of 5 stars
It's wonderful to have such excellent help nearby.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has become invaluable to us. My husband sometimes has difficulties with technology and it is very frustrating to him. You were able to not only resolve the problem, but provide assistance that helps avoid similar problems down the road.
I would recommend this to a friend
