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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 7,349 reviews

  • Friendly greeting put me at ease.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent greeted me immediately after I entered the store. Listened to my questions and provided response by consulting a more experienced agent in the same area. Completed my purchase promptly and had me on the way.

    I would recommend this to a friend

  • Computer issues resolved fast!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He fixed my computer's myriad issues within an hour! Great job!

    I would recommend this to a friend

  • Outstanding Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad services a number of times and have been exceptionally pleased with the help and technical support I've received.

    I would recommend this to a friend

  • Geek Squad made my TV function properly !!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was on time - called beforehand - and very deftly and expertly brought my TV connection to a functioning state! All within a very few minutes ! Thank you very much !!!!

    I would recommend this to a friend

  • Fixed my issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly polite on time, courteous, informative and knowledgeable.

    I would recommend this to a friend

  • Great printer repair

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member got my printer to printing in color once again. All is well. He explained what was going on durng all the test printing.

    I would recommend this to a friend

  • Geek squad technician fixed all my computer issues

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was excellent. He was able to eliminate all of the “unwanted stuff” that kept popping up. He also was able to connect my computer to my printer which was not an easy task. Thank you! Thank you!

    I would recommend this to a friend

  • Worked on my 5 devices.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great and professional services from the Geek Squad Agents. Very glad to be a Total Tech member!

    I would recommend this to a friend

  • Screen no longer black----photo back on it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to correct the problem. Was able to return the screen to the chosen background.

    I would recommend this to a friend

  • Excellent in-home services

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up a new Netflix streaming account for me and helped with several other questions. The agent was polite, prompt, knowledgeable and a good explainer.

    I would recommend this to a friend

  • Certified Alzheimer's and Dementia Trainer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very happy with the Geek Squad!!:) Very informative and very helpful!! Pleasant and knowledgeable Team Members:):)

    I would recommend this to a friend

  • Geek Squad Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without this service. As a senior citizen sometimes, my computer goes wild, and they always get back in control.

    I would recommend this to a friend

  • Technician came to house to set up security camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had the Geek Squad come out and help us set up our security cameras on our computer. Technician was extremely helpful and answered all our questions.

    I would recommend this to a friend

  • Geek Squad person was outstanding

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person I had was very knowledgeable in working on my desktop. I have much less stress since he removed the problem from my pc.

    I would recommend this to a friend

  • GEEK SQUAD AT WORK

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND FRIENDLY TEC'S GOT THE JOB DONE.

    I would recommend this to a friend

  • Geek Squad help me with a computer monitor issue.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly determined that I had a faulty computer monitor and gave me instructions on how to remedy the situation.

    I would recommend this to a friend

  • Jason is excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason is excellent in figuring out the program problems and issues, and he got it to work beautifully, my only comment is I needed him to show me how to perform certain programing tasks, and he moves so fast, it is difficult to understand what he is explaining, and he is a bit impatient as I was trying to understand his demonstrations. I am however quite a neophyte when it comes to computers. Having said that, if you need him to fix it, he is your guy!

    I would recommend this to a friend

  • Desktop pc

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damon has been working on my pc and it needs to be sent away to the store for repairsThe repairs cannnot be done in an Best Buy store

    I would recommend this to a friend

  • Needed help with new laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was really so much help to me. Very informative and easy to have here in our home. She gets 5⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend

  • Geek squad did a great job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job finding the problem with my computer when I brought it into the store. And had it repaired the next day.

    I would recommend this to a friend
Page 106, Showing 2,101-2,120 of 7,349 reviews
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