Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
repaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech fixed new L.G. that had been installed in Dec and was not hooked up correctly for streaming. Now works. He did a great job. Marilyn
I would recommend this to a friendRated 5 out of 5 stars
VERY helpful in solving our computer issues!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mario arrived on time and took plenty of time to help us with our computer issues. He was very easy to talk to and so helpful! We will definitely look forward to having him back to help us with more of our questions!
I would recommend this to a friendRated 5 out of 5 stars
Certified Alzheimer's and Dementia Trainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So very happy with the Geek Squad!!:) Very informative and very helpful!! Pleasant and knowledgeable Team Members:):)
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that came to my home worked diligently to fix my gaming computer problem. As he needed more time, he made arrangements to return with a longer appointment.
I would recommend this to a friendRated 5 out of 5 stars
Desktop security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Desktop was showing, "several issues found". Geek Squad agent ran security check, no issues were found. Problem solved. Thank you, Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Computer glitches & printer malfunctions
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very professional & kept in touch as we both had timing issues on that date. He was able to resolve my computer issues. He was unable to resolve my printer issue. He did direct me who I might call to aid me in my printer issue.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad help me with a computer monitor issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly determined that I had a faulty computer monitor and gave me instructions on how to remedy the situation.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did a great job finding the problem with my computer when I brought it into the store. And had it repaired the next day.
I would recommend this to a friendRated 5 out of 5 stars
The work was done in just a few minutes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents reconnected my ROKU device which was unconnected when Century Link installed a new internet speed which i did not request.
I would recommend this to a friendRated 5 out of 5 stars
Ipad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad AGENT, JOSE DASILVA, FIXED MY IPs AND DID A GREAT JOB!!
I would recommend this to a friendRated 5 out of 5 stars
Software plus resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While Lynda was here, she helped us with an IPad problem and was able to resolve that issue. She is a wonderful, polite and very experienced tech person. Welcomed in my home anytime.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work from the agent. Above and beyond what i expected.
I would recommend this to a friendRated 5 out of 5 stars
Tech help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up between the hours they said they would be here. Fixed our tech problems and helped with our printer hookup.
I would recommend this to a friendRated 5 out of 5 stars
Worked on my 5 devices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great and professional services from the Geek Squad Agents. Very glad to be a Total Tech member!
I would recommend this to a friendRated 5 out of 5 stars
Repaired Laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good, on time and answered all my questions. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Remove spam software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was very knowledgeable and was able to remove spam software I stupidly allowed to be placed on my home computer,
I would recommend this to a friendRated 5 out of 5 stars
The Geek Guys enjoy what they do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I come to get my computer serviced I have the Best experience with the greeters at the door and especially the Geek crew
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was on time very friendly and thorough .Would recommend this service
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad checked out the problems and solved the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent checked my firesticks for workability with my televisions and explained the issue with no confusion. Allowed me to ask a few questions and left with everything working.
I would recommend this to a friendRated 5 out of 5 stars
Fixed in a timely and professional manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent fixed and connected my printer to my desk top. I just feel so bad because I am low income and had no money to give him a tip. He solved my problem!
I would recommend this to a friend
