Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 7,349 reviews

  • Tech help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up between the hours they said they would be here. Fixed our tech problems and helped with our printer hookup.

    I would recommend this to a friend

  • Geek Squad home instruction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the GEEK Squad-home tutoring for my wife. the folks that came to the house were very professional and patient and provided excellent support= worth the money!

    I would recommend this to a friend

  • Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed internet companies an Alexa was not acting herself,,,, so they sent a young gentleman up an within 5 minutes he had her fixed. 5 stars

    I would recommend this to a friend

  • Email pandemonium

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was on time and extremely professional, personal and helpful in solving my longterm Email fiasco.

    I would recommend this to a friend

  • Geek Squad helped issues on computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me with some issues & e-mails on my computer. The person was very polite and knowledgeable.

    I would recommend this to a friend

  • Geek squad Justin a PRO!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin fixed my computer to run faster and corrected the vpn problem not allowing me to send emails. Very knowledgeable and listened to my concerns. Addressed them all!

    I would recommend this to a friend

  • repaired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fixed new L.G. that had been installed in Dec and was not hooked up correctly for streaming. Now works. He did a great job. Marilyn

    I would recommend this to a friend

  • The work was done in just a few minutes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reconnected my ROKU device which was unconnected when Century Link installed a new internet speed which i did not request.

    I would recommend this to a friend

  • Quickly took care of computer and phone problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was on time, courteous, and efficient.

    I would recommend this to a friend

  • Desktop security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desktop was showing, "several issues found". Geek Squad agent ran security check, no issues were found. Problem solved. Thank you, Best Buy.

    I would recommend this to a friend

  • Happy "Camper"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly established the problem, adjusted my settings & I'm very happy the result.

    I would recommend this to a friend

  • Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and ready to work. He was patient and worked with us on the new computer set up. Answered all our questions and made sure we were satisfied with both the product and service.

    I would recommend this to a friend

  • Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of little things to fix, I’m not computer literate so this really help me get all my electronic toys and gadgets up an running again. And he fixed my computer errors also Thank you thank you

    I would recommend this to a friend

  • GEEK SQUAD COMPUTER INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT INSTALLED MY COMPUTER AND RESOLVED ALL THE CURRENT ISSUES.

    I would recommend this to a friend

  • Quality was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all of my computers, printer's and

    I would recommend this to a friend

  • The Geek Guys enjoy what they do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I come to get my computer serviced I have the Best experience with the greeters at the door and especially the Geek crew

    I would recommend this to a friend
  • Pros mentioned:
    Service

    helpful consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt service along with helpful direction is what I have come to expect from The Geek Squad

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair was made quickly, fully explained. Technician showed ID, was pleasant and professional.

    I would recommend this to a friend

  • Remove spam software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very knowledgeable and was able to remove spam software I stupidly allowed to be placed on my home computer,

    I would recommend this to a friend

  • It's wonderful to have such excellent help nearby.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has become invaluable to us. My husband sometimes has difficulties with technology and it is very frustrating to him. You were able to not only resolve the problem, but provide assistance that helps avoid similar problems down the road.

    I would recommend this to a friend
Page 107, Showing 2,121-2,140 of 7,349 reviews
Sponsored

People also viewed