Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installed a Ring Camera, WiFi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE having a subscription with the Geek Squad. This has been the best purchase from best buy that I've ever made. Every single qeek we've had to our house has been amazing, knowledge and so very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Our computer was hacked and you fixed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You removed the malware and put us back in business. Everyone we've ever dealt with at BestBuy's Smokey Point store (aka Marysville store) have been courteous, patient, and professional -- just really nice people.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my devices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent repaired my air printer. Also connected my blue tooth mouse to my keyboard.
I would recommend this to a friendRated 5 out of 5 stars
Efficient, pleasant service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thomas checked a laptop and a desktop-enabled laptop to print! Installed Microsoft that was accidentally deleted. Checked security!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech installed new modem/router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was genial and listened closely as I described the difficulty I'd had with modems. She worked efficiently to instal new equipment, and throughly answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
My lap top works great now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Antonio, was a great help to with my lap top . He saw the the problem I had and fixed it. I'm a very happy person. Thanks to the Geek squad and having sent Antonio.
I would recommend this to a friendRated 5 out of 5 stars
Excellent repair visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had great support from Geek Squad and the work that the technician did this time was outstanding. Very considerate.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new HP Envy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my new HP computer, transferred data from my old PC and made 2 trips to help me with a program issue. As always Geek Squad personnel were fantastic!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my laptop up and running again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to repair my laptop, wirelessly connect it to my printer, and sync my accessories. He was very knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Speaker problem resolved!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was friendly, helpful, and solved my laptop sound issues. Recommended new desktop speakers, which I have purchased.
I would recommend this to a friendRated 5 out of 5 stars
TV/Sound bar reprogramed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reprogramed our remote to work through our sound bar. He also showed us how to get a full screen picture.
I would recommend this to a friendRated 5 out of 5 stars
I am satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek agent connected my external Hard drive, made keyboard and mouse functional.He also connected my new Apple TV.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathanel worked on my computer as there were some problems and also got my fax machine working again. He is extremely smart on these things and that is why I like to have the Geek Squad come to my home.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to connect my laptop and wireless printer, a second printer and connect my Firestick. He was quick and thorough.
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD AT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE AND FRIENDLY TEC'S GOT THE JOB DONE.
I would recommend this to a friendRated 5 out of 5 stars
Good Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the men who came to my home were friendly and helpful. I would highly recommend them.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped me when I was stumped!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He answered all my questions, connected my printer, helped me understand things, was on time and polite.Geek Squad helped me where I was dtumped!
I would recommend this to a friendRated 5 out of 5 stars
iPad working great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased with the tech Andy. He answered all our questions, got the iPad working perfectly and was very pleasant. The best!
I would recommend this to a friendRated 5 out of 5 stars
Drew solved our problem and was very helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drew came with another Geek, who observed and occasionally commented or suggested some additional information. Drew was the primary Geek, and he was patient when we asked for more explanation because of our limited expertise.
I would recommend this to a friendRated 5 out of 5 stars
Quickly took care of computer and phone problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guy was on time, courteous, and efficient.
I would recommend this to a friend
