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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 7,349 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my email service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent visited my home with a trainee, both were extremely patient and caring. Fixed my problems and we are all happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are always professional, knowledgeable, and helpful. They've installed computers, appliances, and telephone systems for me. Always very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having coverage to come to the house and fix our electronics. This is a service we will continue to renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOUBLEWIDE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DID A FINE JOB OF COREECTING MY PROBLEM, THEY WERE PROMPT, PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. CAN NOT ASK FOR MORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gate squad agent, troubleshoot the problem with my Ring device and resolve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fixed my event calendar after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent fixed my event calendar after three months trying to get someone who knew was he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came to clear up a couple of problems and did so.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very cordial and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Sound bar reprogramed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reprogramed our remote to work through our sound bar. He also showed us how to get a full screen picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up my new printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my new printer and fax capabilities. She cleans up my computer to help it run faster and delegated old files I didn’t need anymore. She went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me operate my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me work on my new computer. I was having trouble with some of the systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent connected my external Hard drive, made keyboard and mouse functional.He also connected my new Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker problem resolved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, helpful, and solved my laptop sound issues. Recommended new desktop speakers, which I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent repair visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great support from Geek Squad and the work that the technician did this time was outstanding. Very considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, pleasant service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas checked a laptop and a desktop-enabled laptop to print! Installed Microsoft that was accidentally deleted. Checked security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iPad was Alive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent said that he absolutely could not make my iPad wake up and work. No way, no how. And then he fixed it. What fun! Now I want him to make the functions inside my iPad reader work correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech Takes the Came

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray, your technician is always knowledgeable and very helpful. He is a definite asset to your business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech installed my goggle net 3 piece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech had my three piece goggle net setup in a few minutes. Also my computer, tablets and TV to the internet. Chris explained everything while making all the connections. I would definitely recommend the Geek quad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect my laptop and wireless printer, a second printer and connect my Firestick. He was quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent quickly took care of my computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to come to my home to complete repairs on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was vey helpful. Understood my problem and solved it accordingly.

    I would recommend this to a friend
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