Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service with install of our backup unit. Willing to assist in situation that required additional strength.
I would recommend this to a friendRated 5 out of 5 stars
Up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to get my computer up and running again. He was friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
One ink cartridge was improperly installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assisted me in printing from my HP printer. The agent performed a thorough exam of the printer and located the problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a success.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was polite, courteous and knowledgeable. He did a great job with detecting the problem and fixing it.
I would recommend this to a friendRated 5 out of 5 stars
Technical Master of All
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Represenrs excellence. Excellent presentation of self and supreme knowledge about the electronic pieces.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my printer and got it functioning as needed.
I would recommend this to a friendRated 5 out of 5 stars
Internet Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job in getting me a connection to my internet and also answered a question I had regarding my printer.
I would recommend this to a friendRated 5 out of 5 stars
21st century, here we come!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good....very patient with customers who have not quite yet arrived in the 21st century and need basic information.
I would recommend this to a friendRated 5 out of 5 stars
Looper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They worked on my printer with the Internet wasn’t connecting to it so they came by and hook everything up to my phone to my phones they did a good job
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad In-Home Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technical issues with my desktop computer were fixed by the Geek Squad technician. Thank you so much for this in-home service! Much appreciated.
I would recommend this to a friendRated 5 out of 5 stars
router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Steve connected my router and so far I can connect to my laptop.
I would recommend this to a friendRated 5 out of 5 stars
Remote virus removal on PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did remote virus removal on PC. Successful but it seems some site passwords have to be reestablished.
I would recommend this to a friend- Pros mentioned:Service
Rated 4 out of 5 stars
Responsive and professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several visits required but issues resolved. Home Geek CHRIS was excellent!
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amanda is excellent.....knowledgable and patient and thorough. Very happy with her work on my behalf.
I would recommend this to a friendRated 5 out of 5 stars
Problem Solved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is fantastic to have a Geek Squad fellow come to your home & fix your problem instead of having to go to the store.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy has the best Double Agent, Alex Ruiz!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My req Alex Ruiz came over to configure my ingternet. As always, Alex did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the young man that repaired my computer was excellent he knew how to repair it and it didn't take him a long time to take care of the problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed our smart home issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team member that came to our house was couteous, knowledgable and solved our issues with our Google Home and smart switches.
I would recommend this to a friendRated 5 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good job and on time. A good experience for me after purchasing Dell APS 15 from Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Everything completed in a timely manner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completed everything & showed me how to delete something on one of my accounts which I Haden’s been able to do.
I would recommend this to a friend
