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Sterling
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 7,349 reviews

  • Geek Squad fixed problems with my "Mail" account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allen fixed all of my problems associated with my "Mail" account as well as printing problems associated with my Epson printer.

    I would recommend this to a friend

  • Expect an EXPERT from THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied by the computer EXPERT from the GEEK SQUAD! He was very PROFESSIONAL, QUICK, and Very INTELIGENT! THANK YOU BEST BUY!

    I would recommend this to a friend

  • Geek Squad able to reconnect me back to Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect my pc back to internet service and then showed me how to fix the problem if I became disconnected.

    I would recommend this to a friend

  • In store computer drop off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appointment was within 5 minutes of my scheduled time. Clerk was nice, professional and explained things. Still waiting for computer to be completed, but that’s ok as I’m in no hurry.

    I would recommend this to a friend

  • Remote virus removal on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did remote virus removal on PC. Successful but it seems some site passwords have to be reestablished.

    I would recommend this to a friend

  • Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Dan expertly answered all questions and got all problems resolved efficiently, effectively and with patience. I would request his assistance again without hesitation!

    I would recommend this to a friend

  • Geek Squad's DK fixed my computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent DK was very knowledgeable and helpful with all my questions - and fixed/updated my computer equipment

    I would recommend this to a friend

  • Sessions of instruction/consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions on use of various devices; updating systems; coordination between devices;

    I would recommend this to a friend

  • One ink cartridge was improperly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted me in printing from my HP printer. The agent performed a thorough exam of the printer and located the problem.

    I would recommend this to a friend

  • 21st century, here we come!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good....very patient with customers who have not quite yet arrived in the 21st century and need basic information.

    I would recommend this to a friend

  • Internet Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job in getting me a connection to my internet and also answered a question I had regarding my printer.

    I would recommend this to a friend

  • Problem Solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic to have a Geek Squad fellow come to your home & fix your problem instead of having to go to the store.

    I would recommend this to a friend

  • HOME OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WORK! THIS YOUNG MAN ALWAYS DOES GOOD WORK. HE COMES, HE FIXES AND HE IS GONE.

    I would recommend this to a friend

  • Everything completed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed everything & showed me how to delete something on one of my accounts which I Haden’s been able to do.

    I would recommend this to a friend

  • Was great to have it fixed..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the results...very good in fixing my computer..

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had me up and running in no time. A geek agent is a good idea

    I would recommend this to a friend

  • Solved all of our issues with the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several issues and Daren Tremblay solved all the issues.

    I would recommend this to a friend

  • Computer problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Jackson was professional, courteous and addressed my computer issues effectively. He provided good feedback and I would definitely recommend him to others and request his services in the future.

    I would recommend this to a friend

  • Best Buy still makes house calls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped me update and sync Apple products and purchase appropriate anti virus software.

    I would recommend this to a friend

  • Apple computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple computer.love the product performance.the screen is perfect.learning how to use it because it’s my first Apple computer.so far so good.

    I would recommend this to a friend
Page 116, Showing 2,301-2,320 of 7,349 reviews
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