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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 7,349 reviews

  • Solved my issue quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad attendant knew what she was doing and quickly solved my issue.

    I would recommend this to a friend

  • Housecall on new HP All in one computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all concerns; found the issue with inoperable keyboard

    I would recommend this to a friend

  • The Geek Squad is excellent.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have needed Geek Squad help over the years. They have always been able to help.

    I would recommend this to a friend

  • Geek squad repaired my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time after calling first. Offered excellent advice and assistance. David was very knowledgeable.

    I would recommend this to a friend

  • Great support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer repair skills of technician excellent. Fast and got everything requested completed and working well

    I would recommend this to a friend

  • #1 Geek

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Thomas Lyons, one of the best, have been requesting this Geek Tech for a number of years

    I would recommend this to a friend

  • Omen bios replaced.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced the bios in my new Omen Computer in a very prompt manner.

    I would recommend this to a friend

  • Geek Squad answered all questions and tested and r

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with all gadgets..computer..tablet..phone..Echo show. Syncing all.

    I would recommend this to a friend

  • Geek squad may have solved the problem.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very nice and knowledgeable on trouble concerning my computer. Recommended a new computer since mine was 10-15 years old.

    I would recommend this to a friend

  • RING Camera problems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wasn't able to fix the problem but he directly connected me to who was. He was professional and arrived within the timeframe

    I would recommend this to a friend

  • Help with my Security Cameras

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice for getting my security cameras working. Professional, polite, and knowledgeable.

    I would recommend this to a friend

  • Unknown Apple computer password

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help in unlocking my new Apple computer. The service tech ran into problems but he persisted and eventually discovered the problem.

    I would recommend this to a friend

  • See above

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well Problem with on switch which 3 different geeks could not solve. Hsve to shut off b4 torning on . Have gotten used to it

    I would recommend this to a friend

  • Wi-Fi Issues

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience trouble shooting laptop that wouldn’t connect to Wi-Fi unless it was within a few feet of the modem.

    I would recommend this to a friend

  • Computer debugging

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help and service. Very helpful and caring of the problem

    I would recommend this to a friend

  • Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francis Gomez was great! He listened to my concerns and fixed several problems with computer and printer.

    I would recommend this to a friend

  • Geek Squad Saves the Day, Again!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked on my computer and printer and corrected the connection so the printer would respond to the computer's requests.

    I would recommend this to a friend

  • Geek Squad got my printer on line.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, I think his name was Jeremy, was so patient and nice. He got my printer running online and explained other matters that I have been confused about.

    I would recommend this to a friend

  • Problem solved

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was on time, polite and professional. He took extra steps to solve the problem of my Mac having lost connection with the internet.

    I would recommend this to a friend

  • wifi is always a problem, sure glad to have GEEK

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned after you get to a certain age and anything involvig a computer, its well worth it to have the Geek Squad ! what I coudn't I coud not figure out in have a day , they did in an hour.

    I would recommend this to a friend
Page 119, Showing 2,361-2,380 of 7,349 reviews
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