Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 7,349 reviews
Rated 5 out of 5 stars
made it simple for an loder person to understand!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Anthoney is a keeper who explained everything so even I could understand and at 73 that's everything
I would recommend this to a friend
Rated 5 out of 5 stars
Resolved problems correctly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agent completed all of the needed checks on the problem on our computer.
I would recommend this to a friend
Rated 5 out of 5 stars
service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All went well in a very fast time, the tech was has a great attitude
I would recommend this to a friend
Rated 5 out of 5 stars
Video program installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent installed video watch program. Quick and easy. Agent was able to get my new computer updated so I had program to watch movies
I would recommend this to a friend
Rated 5 out of 5 stars
Yfix it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. Helped out.gave us info on how to get thingd done.
I would recommend this to a friend
Rated 5 out of 5 stars
Good to go in no time at all!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent quickly corrected the computer glitch that was causing the malfunction.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad knows there stuff!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician quickly solved my hookup problems and demonstrated to me how best to use things.
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator installation.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents delivered our new refrigerator, installed it, and explained its features completely.
I would recommend this to a friend
Rated 5 out of 5 stars
Activate new BLU phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech arrived on time as promised. Was very knowledgeable on my needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Connected my mouse to my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed my mouse to connect to my computer. Very nice. Very helpful. Even left me his phone number
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is one of the beset services I've purchased. They are helpful, always available and get me out of a bind every time!
I would recommend this to a friend
Rated 5 out of 5 stars
Mark Williams
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mark Williams was exceptional at his job. His knowledge was remarkable and his professionalism was beyond reproach.
I would recommend this to a friend
Rated 5 out of 5 stars
I appreciate the Total Tech service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My name was incorrect on my email page.
The tech corrected that issue professionally.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad examined my printer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent worked on my current printer and worked with me to determine whether or not to replace it with a better printer.
I would recommend this to a friend
Rated 5 out of 5 stars
Computers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really happy with service for computer updates back ups etc. Very professional
I would recommend this to a friend
Rated 5 out of 5 stars
Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent , 2-7-2023 , was very good and when he left I think that he gave me answers why my computer is slow.
I would recommend this to a friend
Rated 5 out of 5 stars
Customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Josh was excellent!! He was prompt and helped resolve numerous issues.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad installed my tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It took awhile...the chat person didn't quite get what was supposed to happen and we had to purchase a universal remote...once I had that ~ we were golden and the tech guy was great
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK SQUAD helped me graciously!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy has awesome representatives to help people of a certain age with technology! Please just trust these good people!
I would recommend this to a friend
Rated 5 out of 5 stars
agent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
knowledgeable agent. He did a very good though job