Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad verified the version of my Windows 10 u
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful and knowledgeable. My only suggestion is that you have customer service personnel who spoke English so that I could understand their accent.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is one of the beset services I've purchased. They are helpful, always available and get me out of a bind every time!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was totally helpful, competent, efficient, and just plain nice!
I would recommend this to a friendRated 5 out of 5 stars
Great technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The excellent rating is a result of great customer service as well as technical knowledge by Gustavo.
I would recommend this to a friendRated 5 out of 5 stars
Solved my issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad attendant knew what she was doing and quickly solved my issue.
I would recommend this to a friendRated 5 out of 5 stars
Omen bios replaced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced the bios in my new Omen Computer in a very prompt manner.
I would recommend this to a friendRated 5 out of 5 stars
File can harm my laptop?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent let me know that I could delete a message about a file harming my laptop. He was very good.
I would recommend this to a friendRated 5 out of 5 stars
They fixed my computer problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t do wihtout it. Everyone is patient and polite and exceptionately smart. Thank you all.
I would recommend this to a friendRated 5 out of 5 stars
found I my drive is near failing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent checked out my computer, cleaned it up and found out my drive needs replacement. Suggested only need a new drive - not a new computer. Honest and saved me money!
I would recommend this to a friendRated 5 out of 5 stars
geek squad installed my printer and computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far all my geek squad that have been heremhas been wonderful
I would recommend this to a friendRated 5 out of 5 stars
Geek squad examined my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked on my current printer and worked with me to determine whether or not to replace it with a better printer.
I would recommend this to a friendRated 5 out of 5 stars
Mark Williams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mark Williams was exceptional at his job. His knowledge was remarkable and his professionalism was beyond reproach.
I would recommend this to a friendRated 5 out of 5 stars
Hacking Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My desktop needed repair and reconstitution after being hacked
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD helped me graciously!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has awesome representatives to help people of a certain age with technology! Please just trust these good people!
I would recommend this to a friendRated 4 out of 5 stars
Computer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed unnecessary programs from computer was courteous
I would recommend this to a friendRated 5 out of 5 stars
My Computer was repaired quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was promptly repaired. Jay and Max were very patient and clearly explained some features that I was unaware of. GOOD SERVICE
I would recommend this to a friendRated 5 out of 5 stars
made it simple for an loder person to understand!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthoney is a keeper who explained everything so even I could understand and at 73 that's everything
I would recommend this to a friendRated 5 out of 5 stars
LostSenior in Md.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very polite and knowlegable. Above my understanding on most items. Still unable to use product to it's potential. Still Need help! 8(
I would recommend this to a friendRated 5 out of 5 stars
Home vist:cleaned and updated my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant service. Worked quickly, very knowledgable, came on time and very personable.
I would recommend this to a friendRated 5 out of 5 stars
Housecall on new HP All in one computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered all concerns; found the issue with inoperable keyboard
I would recommend this to a friend
