Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 7,356 reviews
Rated 5 out of 5 stars
Geek Squad
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very in need of your Geek Squad Services because they study the situation and take care of my problems,
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my monitor problem.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer monitor stopped working. Caused by update problems. The tech ran diagnostics and corrected the problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Good to go in no time at all!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent quickly corrected the computer glitch that was causing the malfunction.
I would recommend this to a friend
Rated 5 out of 5 stars
I appreciate the Total Tech service.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My name was incorrect on my email page.
The tech corrected that issue professionally.
I would recommend this to a friend
Rated 5 out of 5 stars
Waytogo
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent solved all the problems we were having with our 3 laptops. In doing so he explained what the problem was and how to avoid it happening again.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad helped us our iMac issues.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek representative (Reinier) helped my wife and I
with email questions pertaining to our iMac uses.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my computer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent explained how my new computer worked, set it up, and answered any questions I had before they left.
I would recommend this to a friend
Rated 5 out of 5 stars
Home System Trouble Shooting
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent fixed wifi access issue I was having between my home system and my Mac which worked perfectly in the store.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad member is a saint
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My geek squad Alex is a great guy He’s always very patient with me and works better in my problems and questions
I would recommend this to a friend
Rated 5 out of 5 stars
Looked at my computer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent reviewed software installation and asked if there was anything else he could look at on computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad got my computer running for me
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very friendly and answered all my questions. I hope Anthony never quits working for Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Agent Daniel was wonderful.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Daniel helped me with my lap top and scheduled an in home appoinment for assistance that couldn't be done in the store.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Technician!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was really professional and thorough. He even called to make sure everything was working ok.
I would recommend this to a friend
Rated 5 out of 5 stars
Computers
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really happy with service for computer updates back ups etc. Very professional
I would recommend this to a friend
Rated 5 out of 5 stars
My printer is working again!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
she was terrific! did all I asked and more! very patient with someone like me who doesn't know too much!
I would recommend this to a friend
Rated 5 out of 5 stars
service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
All went well in a very fast time, the tech was has a great attitude
I would recommend this to a friend
Rated 5 out of 5 stars
professional service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
everything was completed in a timely manner and proficiently
I would recommend this to a friend
Rated 5 out of 5 stars
Yfix it
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. Helped out.gave us info on how to get thingd done.
I would recommend this to a friend
Rated 5 out of 5 stars
Hard drive transfer from old laptop
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech removed hard drive from old laptop and transferred to new laptop. I was very pleased with the work and the tech himself.
I would recommend this to a friend
Rated 5 out of 5 stars
Activate new BLU phone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech arrived on time as promised. Was very knowledgeable on my needs.