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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 7,349 reviews

  • support for new computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick and efficient. He answered all my questions and helped me get everything I needed installed.

    I would recommend this to a friend

  • Looked at my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reviewed software installation and asked if there was anything else he could look at on computer.

    I would recommend this to a friend

  • Great Technician!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was really professional and thorough. He even called to make sure everything was working ok.

    I would recommend this to a friend

  • LostSenior in Md.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very polite and knowlegable. Above my understanding on most items. Still unable to use product to it's potential. Still Need help! 8(

    I would recommend this to a friend

  • Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other "local" computer repair services, however, the Geek Squad is very prompt, Very Knowledgeable, and Fixes my computer issues in a Very Timely manner.....

    I would recommend this to a friend

  • Geek Squad helped us with our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was very knowledgeable, and very nice. He did a wonderful job, and I will request him the next time I need assistance.

    I would recommend this to a friend

  • Geek Squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how my new computer worked, set it up, and answered any questions I had before they left.

    I would recommend this to a friend

  • computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with most of the help I got from store employees. I eventually got an appointment for the Geek Squad to come to my residence All is good now, I will still shop at BEST BUY.

    I would recommend this to a friend

  • Geek Squad fixed my monitor problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer monitor stopped working. Caused by update problems. The tech ran diagnostics and corrected the problem.

    I would recommend this to a friend

  • Kain Kim helped us get set up and it works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store salesman suggested we buy Chromecast device for our older TV.

    I would recommend this to a friend

  • found I my drive is near failing.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked out my computer, cleaned it up and found out my drive needs replacement. Suggested only need a new drive - not a new computer. Honest and saved me money!

    I would recommend this to a friend

  • Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, professional and patience with this little old lady.

    No, I would not recommend this to a friend

  • My printer is working again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she was terrific! did all I asked and more! very patient with someone like me who doesn't know too much!

    I would recommend this to a friend

  • Small business IT support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have the support and expertise of our Geek Squad professional to rely on.

    I would recommend this to a friend

  • Agent did his best to find the problem.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave me advice on my device and what I should do

    I would recommend this to a friend

  • COMPUTER SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TECH SKILLS AND NICE PERSON . DID EXCELLENT JOB

    I would recommend this to a friend

  • Geek squad member is a saint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad Alex is a great guy He’s always very patient with me and works better in my problems and questions

    I would recommend this to a friend

  • EXPERTLY

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROCCO WAS EXCELLENT.. THE BEST TECHNICIAN THAT HAVE BEEN HERE.. EXPLAINED THE PRINTERS.

    I would recommend this to a friend

  • Home System Trouble Shooting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed wifi access issue I was having between my home system and my Mac which worked perfectly in the store.

    I would recommend this to a friend

  • Geek Squad hooked up my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked so hard to hook up my printer to my old computer. Then, Eric hooked up my phone, so I can print off of it. Great service!

    I would recommend this to a friend
Page 123, Showing 2,441-2,460 of 7,349 reviews
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