Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 7,349 reviews
Rated 5 out of 5 stars
Geek squad reviewed our old desk top and advised u
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After our desktop computer was affected by a power surge during a storm, we were unsure if it could be repaired. Geek squad evaluated and advised on purchasing a new one.
I would recommend this to a friend
Rated 5 out of 5 stars
Issue redolved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had trouble understanding 2nd agent.
Called a second time.
Issue resolved.
I would recommend this to a friend
Rated 5 out of 5 stars
Agent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent update all my information to my new device quickly
I would recommend this to a friend
Rated 5 out of 5 stars
Desktop computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They fixed my desktop computer and made sure everything was updated. They were on time and very efficient
I would recommend this to a friend
Rated 5 out of 5 stars
Tech Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent answered questions about my computer and connection to my new DVD player. He hooked it up for me.
I would recommend this to a friend
Rated 5 out of 5 stars
He helped my wife with her issues too.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hugo was great. Did all that was asked of him. A++
I would recommend this to a friend
Rated 5 out of 5 stars
Installed Epson document printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent explained the information in layman language. Expressive and satisfied. Goof job!
I would recommend this to a friend
Rated 5 out of 5 stars
Definitely worthwhile
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For those of sometimes known as “digital immigrants” the geek squad will save time, reduce stress and resolve what usually turn out to simple issues - for them.
I would recommend this to a friend
Rated 5 out of 5 stars
Go Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great!
Skill knowledge comtempency equal great service!
Thanks
I would recommend this to a friend
Rated 5 out of 5 stars
New TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with the tv and the stand. Your employees were polite and informative.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is Awesome!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent repaired my computer.He was courteous and mindful as soon as I opened the front door. He answered all of my questions and offered suggestions.
I would recommend this to a friend
Rated 5 out of 5 stars
Worked on my new laptop.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
John was very knowledgeable & explained things. He multi-tasked
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed TV headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knew exactly what he was doing, completed the task in minutes. He installed new headphones on an old system.
I would recommend this to a friend
Rated 5 out of 5 stars
Computing Device Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad techie (Tyler) did some repairs, and found some files that were lost.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad install my printer quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
it was great , the tech was very knowledgeable and patiently answered my questions
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was fantastic! Went above and beyond! Was able to solve all my issues!
I would recommend this to a friend
Rated 5 out of 5 stars
James
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They help me out a hole lot and they fix my printer
I would recommend this to a friend
Rated 5 out of 5 stars
Done promptly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He diagnosed the problem and returned with and installed the proper equipment.
I would recommend this to a friend
Rated 5 out of 5 stars
Information
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very informative,and help us out tremendously... Couldn't be happier!
I would recommend this to a friend
Rated 5 out of 5 stars
Job well done!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding service. They answered every question I had regarding my product.