Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 7,356 reviews
Rated 5 out of 5 stars
Excellent service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad team were excellent. From the time of purchase to installation.
I would recommend this to a friend
Rated 5 out of 5 stars
great service and on time
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the serviceman knew what to do and he did it flawlessly and was on time.
I would recommend this to a friend
Rated 5 out of 5 stars
Connected printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Connected my printer to my laptop and answered questions for future purchases
I would recommend this to a friend
Rated 5 out of 5 stars
Computer clean-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cleaned up junk on my computer and showed me how to keep unwanted ads out.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is the best.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't say enough about the professionalism shown throughout the entire process of mounting and setting up all 3 of our tvs.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Geek Visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek visit to home for computer repair. Arrived on time snd repair was made quickly. Took time to explain my issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad checked out our orib internet.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They helped me with our Orib internet. Very helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Rating
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service, kind, knowledgeable and quick and very professional
I would recommend this to a friend
Rated 5 out of 5 stars
Installed Epson document printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent explained the information in layman language. Expressive and satisfied. Goof job!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents are great, they take their time to help you, explain to you.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer repair service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had new hard drive installed in my laptop. It was done when promised.
I would recommend this to a friend
Rated 5 out of 5 stars
Tech visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chad is fantastic! Best ever! Fixed everything, would highly recommend him!
I would recommend this to a friend
Rated 5 out of 5 stars
Agent fixed problem others could not.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent II evaluated and cleared up problems with printer/connection with laptop. She is knowledgeable, efficient. Explained problem and how repaired.
I would recommend this to a friend
Rated 5 out of 5 stars
New TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with the tv and the stand. Your employees were polite and informative.
I would recommend this to a friend
Rated 5 out of 5 stars
Kudos
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If this review is for the Geek Squad visit on 28 April, Sebastian (sp?) is a great guy, got the TV & Firestick working.
I would recommend this to a friend
Rated 5 out of 5 stars
Kudos to Victor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Victor was a great help-he identified the problem & went out of his way to fix it.
I would recommend this to a friend
Rated 5 out of 5 stars
in house service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
helped me fix my computor to satisfaction finished
I would recommend this to a friend
Rated 5 out of 5 stars
I can always count on the Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have told everyone that the money that I pay for my Geek support is worth every penny. The Geeks have saved me a million times - I'll never cancel this service.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad performed very well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the agent was quick and efficient and made sure everything was working properly
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The problem was diagnosed as a cable company issue. The team was professional, courteous and did a great job!