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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 7,356 reviews
  • Rated 5 out of 5 stars

    Greek squard help with my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy was great very helpful help with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek fixes again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer. Right on time and no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS IN EL CAJON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEKS in El Cajon Best Buy are the best! We hope they keep the team together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and EXTREMELY patient. That is what keeps your senior customers coming to your site/phone. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iinstalled my new desk top computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do Great job, always, thank you. Veryy prompt and courteous and no their business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative,and help us out tremendously... Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Skill knowledge comtempency equal great service! Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad install external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejan was here to install the external hard drive to desktop. He also setup the WiFi booster in my kitchen. After a month of having Cox, Geek Squad, & Data Doctor in my home, Alejan solved the final issue I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our technician was beyond good.I was very impress!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. All well trained and informed on these products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on my new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was very knowledgeable & explained things. He multi-tasked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service extraordinaire!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linked all my devices and reccommended a product to increase internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified my problems and gave good advice and did not charge for the visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent update all my information to my new device quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, professional, knowledgeable and courteous. He took the necessary time to fix my computer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my wireless speakers in no time.!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many tries, Got my wireless speakers to work in little time he got it right and in such very little time. AAAA ++++ !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was extremely professional and very helpful in resolving our technical issues. He is a true asset to your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew provided the assistance I needed to restore my computer to being functional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freeze No Longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked tower out, log on was freezing - he checked everything out and advised ok. Just needed to reboot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent to solve all problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came on time and knew exactly what was wrong and left with in a few minutes..was pleasant and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug in the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent found the problem with the TV and corrected it so it works properly.

    I would recommend this to a friend
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