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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 7,349 reviews
  • Rated 5 out of 5 stars

    Internet Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed new int modem and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iinstalled my new desk top computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do Great job, always, thank you. Veryy prompt and courteous and no their business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug in the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent found the problem with the TV and corrected it so it works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad agent,Brian Sutton, always does an amazing job. He cleans up my computer and puts me at ease knowing there are no longer any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this review is for the Geek Squad visit on 28 April, Sebastian (sp?) is a great guy, got the TV & Firestick working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my email link with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to solve two-part authentication on my phone and computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Managers very responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while for them to figure out the issues with my computer. They did a good job of solving a mistake they had made on my computer six months earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Very Professional and helpful. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified my problems and gave good advice and did not charge for the visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cofee is the most helpful person I know. Never want anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am planning to purchase a new laptop computer from my 2002 tower. I spent some time with the Geek squad agent in Tinley park who answered a lot of questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew provided the assistance I needed to restore my computer to being functional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad worked on my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to load iTunes on my computer! I was having trouble getting it to load! My IPad was locked so they finally got it unlocked! They did an excellent job.!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service overall. Helpful and informative. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannon Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use my printer with the computer. I could use it with the IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job will done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowable. Technically proficient and most important - fixed the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelllent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who helped me was so pleasant and explained everything she was doing. She gave me excellent advice. I look forward to working with Geek Squad staff again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super on time very knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iiiiiiiiiiiiiiiiiiiiiiiioiiiiiiiiiiiiiiiiiiiihhggcd Dr guiikvgjiijo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound proper hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my sound system properly so i would have sound using all my apps and eliminated wires going every where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie was so helpful. I'm glad we are able to count on the geeks when we need them.

    I would recommend this to a friend
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