Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 7,356 reviews
Rated 5 out of 5 stars
Geek Squad solved my email link with my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was able to solve two-part authentication on my phone and computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad zaps the bad guys
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowledgeable tech guy with exceptional people skills - on time and keeps the customer in the loop as to what is being done on the computer.
I would recommend this to a friend
Rated 5 out of 5 stars
reluctantly surveyed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did a fine job. I am tired of doing surveys about people who are on the line, and not only with Best Buy.r
I would recommend this to a friend
Rated 4 out of 5 stars
Managers very responsive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It took a while for them to figure out the issues with my computer. They did a good job of solving a mistake they had made on my computer six months earlier.
I would recommend this to a friend
Rated 5 out of 5 stars
He helped my wife with her issues too.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hugo was great. Did all that was asked of him. A++
I would recommend this to a friend
Rated 5 out of 5 stars
Excellence
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tremedous home support by excellant agent of the squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Service. Very Professional and helpful. Answered all my questions
I would recommend this to a friend
Rated 5 out of 5 stars
Great Work by the Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Your technician was knowledegable, provided good suggestions, and left the house better than when he arrived.
I would recommend this to a friend
Rated 5 out of 5 stars
Yay Geek Squad!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Eddie was so helpful. I'm glad we are able to count on the geeks when we need them.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad repaired our computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were having trouble with our computer and the geek squad representative, Christopher, fixed everything in record time.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is always my GO TO
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was excellent as all have been that have helped me in these many years of excellent service
I would recommend this to a friend
Rated 5 out of 5 stars
James
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They help me out a hole lot and they fix my printer
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad is the best!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad came to my house to repair a printer, and within five minutes had it running! This is why I have the whole house policy, meaning they fix just about everything.
I would recommend this to a friend
Rated 5 out of 5 stars
Job will done.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very knowable. Technically proficient and most important - fixed the issues.
I would recommend this to a friend
Rated 5 out of 5 stars
Cannon Printer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Couldn’t use my printer with the computer. I could use it with the IPad.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did it again, another fix!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent listened to my problem, understood the need and fixed it.
The password on my husbands computer wouldn't work and needed resetting.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cofee is the most helpful person I know. Never want anyone else.
I would recommend this to a friend
Rated 5 out of 5 stars
Sonos speaker issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Patient and so helpful! Excellent customer service.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad set up my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent finished setting up my computer, and the printers that I was unable to do
I would recommend this to a friend
Rated 5 out of 5 stars
Internet Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed new int modem and connected all devices.