Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 7,356 reviews
Rated 5 out of 5 stars
FRIDGE SET UP VERY QUICKLY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad checked my laptop connections, fixed some issues, and cleaned off hard drive.
I would recommend this to a friend
Rated 5 out of 5 stars
excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent is responsive to my computer needs. I will continue to request Shawn's service
I would recommend this to a friend
Rated 5 out of 5 stars
He knew what to do
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This reviewer received promo considerations or sweepstakes entry for writing a review.
worked with two TV's for losing signal. He also explained and demonstrated what additional channels would interest me
I would recommend this to a friend
Rated 5 out of 5 stars
Agent did a great job in identifying and fixing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
agent fixed my wifi connection problem. it was due to the VPN interferring.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad checked out the equipment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad checked out the equipment to make sure the were communicating
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Made a Home Visit for Computer Work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed my virus protection plan. They also cleaned up my computer of unnecessary info.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome rep
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He was personable, courteous, and extremely knowledgeable. Super nice guy.
I would recommend this to a friend
Rated 5 out of 5 stars
Super on time very knowledgeable!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
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I would recommend this to a friend
Rated 5 out of 5 stars
none
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This reviewer received promo considerations or sweepstakes entry for writing a review.
good job and keep up the great job and i will recomend you to my friends
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop check up.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife's laptop maintenance check at our house. Always a good thing to do.
I would recommend this to a friend
Rated 5 out of 5 stars
It took no time at all!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Joe was wonderful. He explained exactly what was troubling me and fixed it and my computer in a few moments.
I would recommend this to a friend
Rated 5 out of 5 stars
Total Tech is GREAT
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the best computer fix experience I've ever had! I'm thrilled to have Total Tech.
I would recommend this to a friend
Rated 5 out of 5 stars
Home setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentleman that setup my whole computer system, WiFi, printer was amazing and very nice person
I would recommend this to a friend
Rated 5 out of 5 stars
I-pad set-up.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set-up our new I-pad and verified the data transfer. He was very professional and timely.
I would recommend this to a friend
Rated 5 out of 5 stars
TTA
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Total Tech Support so far has been a great svc for me- They set up appt. Call- follow up after the svc to make sure everything was still working and guarantee the work for 90 days.. Like
I would recommend this to a friend
Rated 5 out of 5 stars
Rene did an outstanding job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Utilizing both my Desktop PC and LG TV coordinated the ability to
use the Xfinity remote to access both services by programming them to work with the Input button on the remote.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a great job on my laptop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
IT Te was very proficient, was good at explaining his fixes on my laptop and was anxious to be sure my repair list wS resolved.
Thank you!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents fixed my problem with my computer. Highly recommend Geek Squa.
I would recommend this to a friend
Rated 5 out of 5 stars
computer update
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was very knowledgeable and solved my issue very quickly.