Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 7,349 reviews
Rated 5 out of 5 stars
Very helpful geek squad.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Young man was very helpful and explained everything very well. He gave helpful advice and suggestions.
I would recommend this to a friend
Rated 5 out of 5 stars
LG app help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Helped me get my new LG washer attached to my LG app.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad programed computer to operate printer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up my computer to operate the printer and answered computer operating questions and did a great job.
I would recommend this to a friend
Rated 5 out of 5 stars
Michelle computer problems.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Michelle is amazing and so knowledgeable. I will always want her to resolve my concerns.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Competent
Very nice and friendly
Arrived on time
Called before arrival
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad quickly diagnosed my computer issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Mike was super knowledgeable and great dude!! Would highly recommend for any home computer job.
I would recommend this to a friend
Rated 5 out of 5 stars
Got me up and running!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent helped with my lap top and printer and got everything fixed.
I would recommend this to a friend
Rated 5 out of 5 stars
Spotted the issue immediately.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowledgeable and efficient. Spotted the problem right away. It was a dumb oversight on my part!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not be without this. I am on a first name basis with Jay who is patient and knowledgeable!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional and friendly Geek Squad member! He even left his phone number, if I needed additional help.
I would recommend this to a friend
Rated 5 out of 5 stars
Great deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service, tech was great would use service again
I would recommend this to a friend
Rated 5 out of 5 stars
Printer repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Trouble shooting printer, excellent service, knowledgable technical support
I would recommend this to a friend
Rated 5 out of 5 stars
fixed my printing problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Isaac Flores did a great job and fixed my problem, showed up on time, Very polite, and knowledgeable.
I would recommend this to a friend
Rated 5 out of 5 stars
Troubleshooting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent troubleshooted my desktop to provide internet access
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad is the best!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad came to my house to repair a printer, and within five minutes had it running! This is why I have the whole house policy, meaning they fix just about everything.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected my computer and trouble shooter the problem I had with my internet and Orbi
I would recommend this to a friend
Rated 5 out of 5 stars
Ring System Install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician was great and efficient. Installed and trouble shoot my whole Ring System
I would recommend this to a friend
Rated 5 out of 5 stars
Agent repaired our computer quickly and precisely.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was intelligent and thorough. He repaired our computer so it's working like new. we're grateful for the excellent service.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a great job on my laptop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
IT Te was very proficient, was good at explaining his fixes on my laptop and was anxious to be sure my repair list wS resolved.
Thank you!
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad made my computer work better.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents detected/removed programs adversely affecting operation of the computer. Basic problem of Passport device not populated still exists. Agent says the OS is not allowing the device to populate/be used.